8 Help Scout Alternatives: Best Budget-Friendly Help Desk Solutions
Help Scout alternative in 2025? There are tons of them. But which one is right for you? Let’s answer that question. Help Scout is undoubtedly one of the…
Continue Reading →
9 Best Technical Documentation Software Reviewed (Includes Free Options)
One sure way to make the process of creating, publishing, and maintaining technical documentation even more tedious is to use a half-baked technical documentation software. So many things…
Continue Reading →
How To Build a Membership Site With WordPress (Step-By-Step Guide)
Are you looking to build an authoritative WordPress membership website? Membership sites are a natural progression for authoritative online publishers. A subscription only membership site is fast becoming…
Continue Reading →
6 Software Documentation Examples to Inspire You in 2025
Want to know the success behind good, thriving software products? It’s their documentation. In this guide, we will review some of the best software documentation examples and things…
Continue Reading →
How To Create Technical Documentation (Step-By-Step Guide)
What is technical documentation? Technical documentation is a type of written material that contains detailed information on how to use, build, maintain, and troubleshoot a product, service or…
Continue Reading →
[New] Heroic KB Chrome Extension
We’re thrilled to announce the launch of our Heroic KB Chrome Extension. A powerful new tool designed to give you instant access to your knowledge base directly from…
Continue Reading →
What Is a Knowledge Base? Its Types, Benefits and Best Practices
What is a knowledge base? A knowledge base is a self-help digital repository that centralizes guides, tutorials, documentation, and FAQs related to a company’s products, services, operations, or…
Continue Reading →
25 Help Desk Software for Small Businesses (2025)
The demand for help desk software is rising (it is projected to touch approximately $26.8 billion1 by 2032) as companies turn to modern technology to enhance customer experience…
Continue Reading →
10+ Best WordPress eCommerce Plugins for 2025 (Mostly Free)
Searching for the best WordPress eCommerce plugins? Well, if you haven’t come across the name “WooCommerce” already, you’re about to because it’s the best WordPress eCommerce plugin for…
Continue Reading →
How To Create a Ticketing System: Step-By-Step Guide
Picture this: You return from the vacation on a busy Monday morning — you log into your system — only to find hundreds of notifications, customer service requests,…
Continue Reading →
How To Create an Online Business Directory Using WordPress
Running an online business directory has to be one of the oldest forms of internet business out there. In essence, it’s almost too simple: Advertisers acquire profiles. Visitors…
Continue Reading →
The 9 Best Customer Engagement Software and Tips
Customers that are more engaged have better experiences, which leads to the repeat purchase and word of mouth benefits. And this, of course (…need we say…) is GREAT…
Continue Reading →