We are HeroThemes

We fixed the problem our business faced: scaling our support.

We started HeroThemes 9 years ago, developing WordPress themes and plugins for a variety of exciting industries and niches.

As we grew, so did our support inbox. So much so that we struggled to keep on top of our emails. We needed a way to scale our customer support but couldn’t find the right tools for the job, so we built them.

We set out to ease the important task of supporting your customers and sharing knowledge with your community. So you can do what you do best: create great products, drives sales, and run your business, knowing your customers are well cared for.

  • 24,803+ Happy Customers
  • 9 Years of Experience
  • 6 Team Members

Our Mission

More than just a software company, we're here to help you grow your business with the WordPress tools to provide better support, build a community and share knowledge.

The team behind HeroThemes

Chris Hadley

Chris Hadley

Founder, Product Lead

I started my first business, a forum software design company at age 17, sold it at 19, and haven't stopped building and growing businesses ever since.

Driven by my passion for design and commitment to meeting customer and market demands, I founded HeroThemes 9 years ago.

My deep WordPress Industry knowledge and contagious enthusiasm has helped position HeroThemes as a leader in the world of customer support tools for WordPress.

My main motivation behind each of my products is to make complex technology accessible to everyday users. I don’t see problems, I see opportunities and solutions, and I create them.

When I'm not behind my computer designing our next product, I like to roam the world and discover hidden places on the 7 continents.

Richard Long

Richard Long

Partner, Chief Technology Officer

I'm a computer scientist by training and conviction. Before working at HeroThemes as a partner and lead developer I worked with some of the UK’s biggest companies solving problems using code.

Now I work as WordPress Wrangler-in-chief, to help develop better products for businesses to communicate with their customers.

When I'm not writing code, you can find me out on the trails continuing my quest to find the UK’s best mountain bike parks.



Chief Office Purrer

Favourite spots include: The windowsill and your lap.

A few of the amazing brands who trust HeroThemes
Pagely NC State RSPCA Restaurant Newegg Ghost Crazy Egg Sennheiser USC Optimizepress

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Where can you find us?

We're a distributed team from 5 countries with our headquarters in the heart of the UK.

Follow us on Twitter, Facebook or contact us.