A multilingual knowlegde base allows you to support your customer sin thir own language. It’s a guaranteed higer satifaction rate. Let me show you step by step how to easily translate your knowledge base in multiple languages.
Can you use Heroic KB with Yoast SEO? Absolutely and it’s quite easy and quick when you know what to check. Your knowledge base can be a real…
Learn how to scale and take your customer service to the next level with the best WordPress wiki plugins.
A comprehensive and user-friendly documentation is the best gift you can give your customers. Here are 12 stellar documentation examples to get inspired.
Discover the best WordPress ticket systems to provide stellar customer support and improve satisfaction rates.
What is a helpdesk? It’s software that helps you organize communication with your customers and respond more efficiently and effectively. Basically, it’s one centralized place where you can…
Looking for a WordPress Media Library plugin to help you organize your images, videos, and other media content? As your WordPress site or knowledgebase’s media catalog grows, it…
Whether you want to sell tickets for events, allow your customers to be able to book their appointment directly on your WordPress site, or synchronize your google calendar…
If you’re thinking about investing the time into creating a high-quality knowledge base, you might be wondering whether the knowledge base benefits that you’ll achieve will outweigh the…
Discover why you need a WordPress Question and Answer plugin, and what makes Heroic FAQs the best solution for your needs.
When it comes to getting product support, more and more customers are preferring to use self-service options. In fact, a report from ZenDesk states that 50% of customers…
Searching for the best WordPress wiki themes so that you can create a public or private wiki website? Much like Wikipedia, wiki websites are great for presenting lots…