7 Best Amazon Affiliate WordPress Plugins
Affiliate marketing is arguably the best way to make money online with little to no effort. When selling affiliate products, all you have to do is place the…
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What Is Knowledge Sharing And Why It’s Important For Businesses?
People no longer want to wait on hold over the phone or wait hours expecting a reply to their support ticket to find solutions to their problems. They…
Heroic Insider – January 2020
Did you know that you could drop your live support volume by a whopping 40% this new year simply by adding self-service channels to your customer support mix?…
5 Benefits Of Building An Open-Source Knowledge Base
One of the most effective and convenient methods of building a knowledge base is to use open-source software. Why? Because it’s Free! But, there are other benefits too….
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Heroic Insider – December 2019
As Lewis E. Platt, former CEO at Hewlett-Packard, says: “If HP knew what HP knows, we would be three times more productive.” Knowledge is indeed your company’s most…
How To Add An Accordion In WordPress (Step-By-Step Guide)
Are you designing a landing page, a product page, or a FAQs page on your WordPress website? Then you should use accordions in your page designs. Accordions help…
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Heroic Insider – November 2019
Here’s our latest grab bag of must-reads from our blog and around the web that’ll help you crush your Q4 support goals. Find tips on lowering your support…
5 Best Knowledge Management Systems For Building All Types Of KMS
A knowledge management system (KMS) is an essential part of almost every successful business. Yet why do many new businesses and startups disregard it as an optional component?…
How To Manage Your Knowledge Base Efficiently (Strategies & Tools)
Managing a knowledge base is just like managing a small library. To serve users more effectively, everything in the knowledge base needs to be properly organized, categorized, and…
The Best WordPress Email Plugins
We’ve all been there: Waiting for the account activation email that never came. Or the password reset link that never arrived. Blame it on the “WordPress-Not-Sending-Emails” issue, but…
5 Best Knowledge Base Software Compared (Pros & Cons)
Are you trying to figure out which software is best to setup your knowledge base website? With so many options to choose from it can be a bit…
What Is A FAQ Page & How To Create One – A Beginner’s Guide
A FAQ page is one of the most important and must-have sections for business and product websites. If you’ve been wondering what a FAQ page really is or…