Heroic Insider – March 2020
Thousands of businesses power their self-support channels (knowledge bases, FAQs, and documentation) with our products. Just like any other lean team supporting so many customers (while also looking…
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5 Best WordPress LMS Plugins For Creating & Selling Online Courses
Are you thinking about creating your own online course? Wondering which platform is best for hosting your course? We’ll help you choose. In this guide, we explain why…
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How To Add A Glossary To WordPress
When creating a website for your business or about a particular subject, you’ll often be passionate and have a lot of information to communicate. However, to ensure your…
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5 Best WordPress Form Builder Plugins Compared
Forms are a must-have feature for every website. Whether it’s a contact form, user registration form, login form, or even a file upload form, websites need forms to…
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8 Best BuddyPress Themes for WordPress
Are you planning on building a private online community? Or making a Facebook-like social networking platform of your own? Then we’ll help you find the right design for…
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Heroic Insider – February 2020
If you didn’t get around to building your help center in January … now is the second-best time. To start with, you’ll need a tool to create one…
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How To Password Protect Your Entire WordPress Site For Free
One of the best features of WordPress is that it can be used to create private websites protected by a password. It only takes a few clicks to…
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7 Best Amazon Affiliate WordPress Plugins
Affiliate marketing is arguably the best way to make money online with little to no effort. When selling affiliate products, all you have to do is place the…
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What Is Knowledge Sharing And Why It’s Important For Businesses?
People no longer want to wait on hold over the phone or wait hours expecting a reply to their support ticket to find solutions to their problems. They…
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Heroic Insider – January 2020
Did you know that you could drop your live support volume by a whopping 40% this new year simply by adding self-service channels to your customer support mix?…
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5 Benefits Of Building An Open-Source Knowledge Base
One of the most effective and convenient methods of building a knowledge base is to use open-source software. Why? Because it’s Free! But, there are other benefits too….
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Heroic Insider – December 2019
As Lewis E. Platt, former CEO at Hewlett-Packard, says: “If HP knew what HP knows, we would be three times more productive.” Knowledge is indeed your company’s most…
