The Best WordPress Q&A Plugins In 2022 Compared
When it comes to getting product support, more and more customers are preferring to use self-service options. In fact, a report from ZenDesk states that 50% of customers…
Blog
5 Best WordPress Wiki Themes in 2022 (Curated List)
Searching for the best WordPress wiki themes so that you can create a public or private wiki website? Much like Wikipedia, wiki websites are great for presenting lots…
Product Launch: Give Your Customers 5 Star Support
Any eCommerce business owner wanting to scale their store, and use WordPress to do that, knows how vital providing top-of-the-chart customer support is for success. That’s why we’ve…
12+ Best Technical Writing Tools and Software in 2022
Searching for the best technical writing tools and software to help you more effectively create great technical content? There are lots of useful free and premium tools out…
6 Best WordPress eCommerce Plugins Compared in 2022 (+ Our Picks)
Searching for the best WordPress eCommerce plugins? Well, if you haven’t come across the name “WooCommerce” already, you’re about to because it’s the best WordPress eCommerce plugin for…
5 Best WordPress Search Filter Plugins Compared (Faceted Search)
Searching for the best WordPress search filter plugins to help your visitors drill-down into your products or content? By default, WordPress only lets visitors search by keyword, and…
How to Write Good Documentation (A Step-by-Step Guide)
Your life can be so much easier once you know how to write documentation — good, helpful documentation that actually gives its users what they need from it….
10 Best Technical Documentation Software Solutions
One sure way to make the process of creating, publishing, and maintaining technical documentation even more tedious is to use a half-baked technical documentation software. So many things…
How to Create a WordPress Document Library
Among the few things you most probably need but don’t know that you need is a WordPress document library. Why? Well, because document management is a real problem,…
Knowledge Transfer: What It Is And How to Implement It
Technically, knowledge transfer is the process of transferring knowledge from one place to another. Events like mergers invoke this process. When companies merge, the acquiring company transfers the…
What Is Tribal Knowledge? And How to Start Capturing It
Your business’s knowledge capital — made up of intangible knowledge assets — is at more risk than you can imagine. Because a significant part of it lives in…
What Is Process Documentation? And How to Document Your Processes the Right Way
Processes are the lifelines that run a business. Documenting processes — or the process of process documentation — lies at the heart of business process management and helps…