Looking for the best FAQ plugin for your WordPress site? We may primarily create knowledge base themes and plugins, but that doesn’t mean we don’t enjoy a well-constructed FAQ! In this post, I’ll give you a quick tour of three popular free FAQ plugins…
Trying to choose the best WordPress helpdesk plugin for your site? In this post, I went hands-on with 4 popular helpdesk plugins and compared them for you. No…
WordPress and Drupal are both impressive content management systems (CMS). Both are free to use, open source systems that enable developers and designers to create beautiful and stylish…
Did you know that the use of online forums/communities jumped from 31% in 2012 to 56% in 2015? In fact, just like FAQs and knowledge bases, forums are…
Trying to choose the best WordPress table plugin for your site? In this post, I went hands-on with 5 popular table plugins and compared them for you. Tables…
Did you know that your employees spend about 1.6 hours of their workday simply looking for information to get their job done? They usually find this information after scouring several…
Are you looking to add a forum to your WordPress site? In this post, we round up five of the best WordPress forum plugins and compare them in…
About 74% of potential customers are more likely to buy from you if you offer support in their native languages. Support in local languages also makes your customers…
Learn three actionable ways that you can apply information architecture principles to your knowledge base to make it more accessible and helpful to your customers. Whether you’re a solopreneur or a big team, you can apply these tips today.
![[Case Study] How Scribbr boosted productivity with an internal knowledge base](https://mk0herothemesupv2k6v.kinstacdn.com/wp-content/uploads/scribbr-04-880x495.jpg)
In this case study, we’ll take a deeper look at Scribbr’s experience with our KnowAll WordPress knowledge base theme. Koen Driessen, the co-founder of Scribbr, took the time…
Did you know that by 2020 customer experience will overtake price and product as the key brand differentiator? And that even today, about 88% people are willing to…
Looking to set up an intranet site for your company or organization? As the world’s most popular content management system, WordPress can easily offer up all the functionality…