Heroic Insider – November 2018
Did you know that 20% of agent time is spent looking for information? Just imagine how fast your support response times will get if you can make your…
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6 Best eCommerce WordPress Themes: Conversion-Optimized And Curated
Looking for the best eCommerce WordPress themes? While you can find plenty of lists with 40+ options, we decided to be a little more selective with this list….
Heroic Insider – October 2018
At HeroThemes, we’re big fans of favicons! We just love it when we can instantly spot our favorite website from all the other tabs in our browser window….
6 Best WordPress Podcast Themes Compared (Hands-On Screenshots)
Looking for the best WordPress podcast themes to help you create an online presence for your podcast? In this post, we collected 6 of the best WordPress podcast…
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Heroic Insider – September 2018
At HeroThemes, we power the help centers and FAQs of dozens of online stores. When we interact with the founders, we’re often surprised to find that their projects…
3 Easy Ways to Add a WordPress Favicon in 2020 (Beginner-Friendly Guide)
Ready to learn everything you’d ever want to know about your WordPress favicon? If you’re not familiar, your site’s favicon is that little icon that appears on your…
What’s The Best WordPress RSS Feed Plugin? 5 Options Compared
In this post, we compare 5 popular options to help you find the best WordPress RSS feed plugin for your site. RSS feed plugins make it easy to…
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Heroic Insider – August 2018
Did you know that the cost of support calls and chats range from $5 to $12+ (per contact), while self-service channel interactions start at just $.10 or lesser?…
Shopify vs WordPress: Where Should You Build Your eCommerce Store?
You’ve made the awesome decision to launch an eCommerce store. Now…where do you build it? When it comes to eCommerce, there are two big names – Shopify and…
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Heroic Insider – July 2018
When it comes to creating easy to read and follow help center content, few formatting tools work as good as tables. Tables offer simple but effective formatting to…
What’s The Best WordPress FAQ Plugin? 3 Plugins Compared (Hands-on)
Looking for the best FAQ plugin for your WordPress site? We may primarily create knowledge base themes and plugins, but that doesn’t mean we don’t enjoy a well-constructed FAQ! In this post, I’ll give you a quick tour of three popular free FAQ plugins…
What’s The Best WordPress Helpdesk Plugin in 2020? 4 Options Compared
Trying to choose the best WordPress helpdesk plugin for your site? In this post, I went hands-on with 4 popular helpdesk plugins and compared them for you. No…