The WordPress AI Chatbot
Trained in Minutes.
On Duty 24/7.
HelpJet learns your product from the docs you already have and answers customers right on your WordPress site, handing anything unusual to your team.
- Trains itself on your site, docs, and past conversations
- Resolves up to 80% of repeat questions instantly
- Free forever plan: no credit card, no time limit
HelpJet is HeroThemes’ hosted AI support product: you’ll set it up on helpjet.com.
Trusted by founders at
Live on your site in three steps.
No flowcharts, no decision trees, no novel of canned responses. Point HelpJet at what you already have.
Drop in your content
Give it your website URL, help articles, PDFs, or knowledge base. HelpJet crawls and indexes the lot.
Wait five minutes
HelpJet absorbs your documentation and becomes an expert on your product, pricing, and policies.
Go live
Add the widget to your WordPress site and HelpJet starts answering, day and night, in every timezone.
Real conversations
Not another menu bot.
Most chatbots force customers through rigid menus and dead-end at “please contact support.” HelpJet reads what customers mean, not just what they type: it catches urgency, handles follow-up questions, and explains things differently when someone is confused.
- Understands intent, sarcasm, and frustration
- Asks clarifying questions instead of guessing
- Every answer backed by your real documentation
Self-learning
Gets smarter every day.
Docs, past chats, and feedback all feed one brain. Update your site and HelpJet catches up on its own with a weekly automatic knowledge refresh. New products, updated policies, and seasonal changes are absorbed without retraining.
- Weekly automatic knowledge refresh
- Learns from your team’s answers to escalated questions
- Update anything and it knows immediately
Clean handoff
Your team keeps the conversations that matter.
HelpJet is built to handle the repetitive 80% of questions so your team can focus on the 20% that need a human. When a conversation calls for human judgment, it escalates cleanly with full context, and learns from how your team resolves it.
Built for WordPress
At home on your WordPress site.
Add HelpJet to any WordPress or WooCommerce site in minutes. It runs as a hosted widget, so there is nothing heavy to install and nothing for your theme to fight with. Already publish docs with Heroic KB? Point HelpJet at your help center and every article becomes conversational.
- Integrates with WordPress, WooCommerce, Shopify, and Squarespace
- Trains on your existing help center, including Heroic KB articles
- Hosted by HelpJet, so your site stays fast
Four out of five common questions never reach your team.
HelpJet goes live in five minutes, covers every timezone around the clock, and refreshes its knowledge weekly as your site changes.
Resolution figures from HelpJet early-access founder data.
Start free. Stay free, or grow.
The Free plan has no time limit. Paid plans include a 14-day free trial, no credit card required.
Free
- 1 AI bot
- 100 interactions/mo
- Email support
Pro
- 3 AI bots
- 1,000 interactions/mo
- Priority email support
Save 20% with yearly billing. Full plan details at helpjet.com/pricing →
Common questions.
About five minutes. Give HelpJet your website URL or upload your help docs, and it trains itself. There are no flowcharts to build and no canned responses to write.
No. HelpJet has natural conversations: it reads intent, asks clarifying questions, and adjusts its explanation when someone is confused. Every answer is grounded in your own documentation, so it sounds like your best support person rather than a script.
HelpJet refreshes its knowledge automatically every week, so updated pages and policies are picked up on their own. You can also feed it new content at any time and it knows immediately.
Yes. When a conversation needs human judgment, HelpJet escalates cleanly to your team with the full context, and then learns from how your team resolves it.
Yes. The Free plan includes 1 AI bot and 100 interactions per month with no time limit and no credit card. Paid plans add more bots and interactions, and come with a 14-day free trial.
Yes. HelpJet integrates with WordPress and WooCommerce, as well as Shopify and Squarespace. If you run a knowledge base with Heroic KB, HelpJet can train on those published articles too, since it learns from any help-center URL you give it.
Ready to give your team their day back?
Setup takes five minutes. The free plan costs nothing.
Try HelpJet Free (opens helpjet.com in a new tab)Free forever plan · No credit card required · From the makers of Heroic KB & Heroic Inbox