Software User Manual: The Ultimate Guide With a Template
Not sure how to write a software user manual for your product? I will teach you how with this easy-to-follow software user manual template. If you want to…
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More From Colin Newcomer
10+ Best WordPress eCommerce Plugins for 2025 (Mostly Free)
Searching for the best WordPress eCommerce plugins? Well, if you haven’t come across the name “WooCommerce” already, you’re about to because it’s the best WordPress eCommerce plugin for…
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How To Set up WordPress Multisite Domain Mapping — 2025 Guide
You probably love how easy WordPress multisite makes it to manage a network of sites. However, what you might not love is how WordPress multisite handles all of…
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How To Add a WordPress Favicon in 2025 (3 Easy Ways)
Ready to learn everything you’d ever want to know about your WordPress favicon? If you’re not familiar, your site’s favicon is that little icon that appears on your…
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How To Create a Content Hub Using WordPress
If you’re trying to grow your online business, you’ve probably had someone tell you to create a blog. That’s generally pretty good advice, because creating quality content is…
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What Is Software Documentation? Types and Best Practices To Get Started
If you want developers and end-users to get as much value as possible from your software, you need to create high-quality software documentation. But what is software documentation…
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Net Promoter Score: What It Is, Best Tools and Tips
You want to know whether or not your customers are loyal to your brand, right? Loyal customers are happy customers who will keep using your product and share…
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Knowledge Base SEO: A Beginner’s Guide With Examples
You probably spend a great deal of time and effort on SEO optimizing your main website, but do you put the same amount of thought into SEO optimization for your knowledge base?
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Knowledge Base Information Architecture: What It Is & Actionable Tips
Learn three actionable ways that you can apply information architecture principles to your knowledge base to make it more accessible and helpful to your customers. Whether you’re a solopreneur or a big team, you can apply these tips today.
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Knowledge Base Audit Process and Best Practices To Follow
If you’re like most business people, you’re probably constantly improving your product or service, right? But are you keeping your knowledge base updated with your evolving business?
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Knowledge Base Analytics: A Practical Guide
At this point, you’ve created your knowledge base. You researched your customers’ tripping points. You wrote some awesome help articles. Now you’re done. Finished. Finito…right? Sorry, but not…
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How To Ask for Feedback From Customers — The Right Way
There’s no doubt that you “know” your product the best. You work with it day in and day out. And that depth of knowledge makes you the expert…
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