You open your WordPress site, all bright-eyed, bushy-tailed, and ready to upload your latest blog post…only to be met by a bunch of weird content directing people to…
Continue Reading →You probably love how easy WordPress multisite makes it to manage a network of sites. However, what you might not love is how WordPress multisite handles all of…
Continue Reading →Ready to learn everything you’d ever want to know about your WordPress favicon? If you’re not familiar, your site’s favicon is that little icon that appears on your…
Continue Reading →If you’re trying to grow your online business, you’ve probably had someone tell you to create a blog. That’s generally pretty good advice, because creating quality content is…
Continue Reading →If you want developers and end-users to get as much value as possible from your software, you need to create high-quality software documentation. But what is software documentation…
Continue Reading →You want to know whether or not your customers are loyal to your brand, right? Loyal customers are happy customers who will keep using your product and share…
Continue Reading →You probably spend a great deal of time and effort on SEO optimizing your main website, but do you put the same amount of thought into SEO optimization for your knowledge base?
Continue Reading →Learn three actionable ways that you can apply information architecture principles to your knowledge base to make it more accessible and helpful to your customers. Whether you’re a solopreneur or a big team, you can apply these tips today.
Continue Reading →If you’re like most business people, you’re probably constantly improving your product or service, right? But are you keeping your knowledge base updated with your evolving business?
Continue Reading →In this guide to the ultimate knowledge base article template I’ll show you how to create a profit-boosting, customer-retaining, support-request-reducing, overall awesome knowledge base. Read on to find out how…
Continue Reading →At this point, you’ve created your knowledge base. You researched your customers’ tripping points. You wrote some awesome help articles. Now you’re done. Finished. Finito…right? Sorry, but not…
Continue Reading →There’s no doubt that you “know” your product the best. You work with it day in and day out. And that depth of knowledge makes you the expert…
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