How To Create a Ticketing System: Step-By-Step Guide
Picture this: You return from the vacation on a busy Monday morning — you log into your system — only to find hundreds of notifications, customer service requests,…
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How To Create an Online Business Directory Using WordPress
Running an online business directory has to be one of the oldest forms of internet business out there. In essence, it’s almost too simple: Advertisers acquire profiles. Visitors…
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The 9 Best Customer Engagement Software and Tips
Customers that are more engaged have better experiences, which leads to the repeat purchase and word of mouth benefits. And this, of course (…need we say…) is GREAT…
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IT Knowledge Base: What It Is and How to Create One
IT, or information technology is a broad field that includes hardware, software, and services. Such as computers, operating systems, networks, and data management services. Having a centralized repository…
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7 Best Drag and Drop WordPress Form Builder Plugins (Mostly Free)
Forms are a must-have feature for every website. Whether it’s a contact form, user registration form, login form, or even a file upload form, websites need forms to…
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6 Best WordPress LMS Plugins for Creating & Selling Online Courses in 2025
Are you thinking about creating your own online course? Wondering which is the best WordPress LMS plugin to host your content? In this guide, we will showcase the…
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How to Passwords Protect Your Entire WordPress Site for Free
One of the best features of WordPress is that it can be used to create private websites protected by a password. It only takes a few clicks to…
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How to Restrict Access to WordPress Pages: Creating a Members-Only Area
Are you looking to build a member’s only area with WordPress website? Maybe it for: Even if it’s for something else, we got you covered! There are so…
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11 Best Knowledge Management Tools and Software (Free & Paid Options)
If one of your key employees were to leave in a week, how soon do you think you can get someone to take over their responsibilities? As your…
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How To Create a Support Ticket Form With Template and Examples
Would you like to create a support ticket form so your users can submit support tickets? In this article, we’ll explore how to easily create a support ticket…
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Customer Service Desk: Everything You Need To Get Started
Are you considering setting up a customer service desk? You’ve browsed some guidance online, but you don’t have answers to all your queries? And you’re wondering whether you…
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How to write FAQs with 9 powerful tips and examples
The key to meaningful FAQs lies in framing its questions just as the users ask them. So, here are 3 practical writing hacks to stop poor questions from stealing the effectiveness of your FAQs.
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