How To Create a Wiki Using WordPress (Complete Guide)
There’s quite a convincing case for internal wikis – even for the smallest of organizations. Here’s why: One of the heaviest hidden operational costs of businesses, large or…
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The 5 Best WordPress CRM Plugins for 2025 (Mostly Free)
Are you struggling to manage and convert your leads? Or keep track of your existing customers? Then the solution to your problems is CRM? In this guide, we…
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9 Best Knowledge Base Software Compared (2025 Guide)
The search for good guides and tutorials has grown significantly (over 25%1) after the recent COVID-19 pandemic. Most companies and employees have embraced remote work, which has reduced…
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9 Best User Manual Examples to Learn From (2025 Guide)
User manuals come in many shapes and sizes. A manual might be a simple PDF guide for a printer or an online knowledge base for complex software. If…
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10+ Best Customer Self-Service Solutions: Software, Types and Best Practices
Ever felt like you and your support team could use a superhero sidekick? Self-service solutions can be just that, empowering your users to help themselves while you focus…
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Call Center Knowledge Base: Best Software and How to Build
Join me in this comprehensive guide where I share my experience and the best way to proceed with creating a call center knowledge base. Best software and practices….
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B2B Customer Service: What It Is, Why It Matters and How to Get It Right
B2B Customer service means providing support to other businesses (your clients) in a way that keeps them satisfied, successful, and loyal. It’s not just about fixing issues; it’s…
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Documentation Writer: Complete Role Breakdown (Skills, Salary and FAQs)
A skilled documentation writer can make a huge difference to your support strategy: In fact, self-service documentation can save a ton of money: DIY help articles cost around…
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11 Best WordPress Documentation Themes of 2025 (Expert Pick)
You need clarity from your documentation. Something that is visually appealing yet easy to use and provides useful insight. Documentation themes can help here! Documentation is often the…
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11 Best WordPress Media Library Plugins To Organize Your Files
Looking for a WordPress Media Library plugin to help you organize your images, videos, and other media content? As your WordPress site or knowledge base’s media catalog grows,…
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10 Documentation Website Templates: 2025’s Best Options
Templates are a game-changing concept in any industry when it comes to speeding up the work or launching things faster. And in website development, you can easily find…
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How to Write a Getting Started Guide: The Beginners Guide!
First impressions matter. When a user tries your product for the first time, a well-crafted Getting Started Guide can make all the difference. It’s the friendly tour guide…
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