How to Put Together a Perfect Knowledge Base Article
Our Knowledge Base plugin gives you a great head start when it comes to organizing content for your users and displaying it effectively on your WordPress site, but…
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What’s wrong with your FAQ – 6 tips proven to make it better
Here’s a list of 6 tips that you can steal today and get people to actually read your FAQ content (so that they stop raising tickets for the questions you’ve already answered.
Creating a search widget using the WordPress REST API
WordPress developers will be aware the REST API has been around for some time, but as of late last year it was integrated into core, meaning it can…
5 Tips to Putting Together the Perfect Product FAQ
Whether you’re dealing with virtual or physical goods, a Frequently Asked Questions section is a multi-purpose workhorse that can complement your wider support efforts and can even act…
5 Powerful Lessons From Amazon’s Returns Policy
When it comes to dealing with instances of returns and refunds, many companies find themselves ill-prepared. This lack of preparation takes the form of clumsy support interactions when…
Restricting Access to WordPress Pages & Creating a Members Area
Are you looking to build a member’s only area for a WordPress website? There are so many ways of restricting access to WordPress content. And depending on what…
Integrating Heroic Knowledge Base with WooCommerce
Creating your own knowledge base on your WordPress powered site is easy with the The Heroic Knowledge Base plugin. In the last article Heroic Knowledge Base – Using…
Heroic Knowledge Base – Using the Templating system
If you spend a lot of time answering the same support questions over and over again, then we at HeroThemes have the answer…. Note: This article assumes you…
Your Ultimate Guide To Working With WordPress Child Themes
If you want to customize themes you buy from us at HeroThemes, perhaps if you’re building websites for yourself or your clients using a bespoke design, then being…