5 Best FAQ Page Examples & How To Make Your Own
Are you on the hunt for the ultimate FAQ pages to ignite your creativity for your next design? Desk.com, states: 72% of people think that self-service is a…
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Ecommerce Customer Service: 10 Best Practices To Go From Good to Great (2025 Guide)
E-commerce customer service presents some unique challenges that most B2B and service businesses don’t struggle with. As B2B e-commerce trends evolve, businesses are expected to provide more seamless,…
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15 Actionable Customer Service Statistics You Should Know for 2025
You probably have preconceived notions when it comes to customer service. But have you ever stopped and looked at what the actual customer service statistics are telling you…
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10 Customer Service Metrics That Matter in 2025 (+ How To Use Them)
In this big data world, there’s a push to measure anything and everything – including customer service. But customer service metrics are only useful if they help you…
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9 Great WordPress bbPress Forum Examples To Inspire Your Message Board
Considering using bbPress to create a forum at your WordPress site? What better way to help make your decision than taking a look at how bbPress works in…
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7 Best BuddyPress Themes for WordPress (Most Popular)
Are you planning on building a private online community? Or making a Facebook-like social networking platform of your own? Then we’ll help you find the right design for…
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6 Best WordPress Live Chat Plugins Compared for 2025 (Free & Paid Options)
Are you looking for a live chat plugin for your WordPress site? If you browse around our site, you’ll probably notice that we’re pretty big fans of knowledge…
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[New] Heroic KB CSV Importer & Migration Tools
We’re excited to introduce the Heroic KB CSV Importer—a game-changer for businesses needing a fast, efficient way to import data into Heroic KB. Whether you’re dealing with large…
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Knowledge Management: What It Is, Types, Importance, Best Practices
Knowledge management is the process of capturing, distributing, and effectively using organizational knowledge to drive business success. When done right, it can lead to impressive results. One study…
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[New] Heroic KB + WPForms Integration: Create Better Support Forms!
We’re thrilled to announce an exciting new integration between Heroic KB and WPForms, designed to revolutionize your customer support process! This game-changing feature allows you to create gated…
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[New] Heroic AI Assistant: ChatGPT For Your Knowledge Base
We’re excited to kick off the year by unveiling the Heroic AI Assistant, a major update to Heroic KB! This innovative tool is set to transform how businesses…
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HeroThemes joins WPBeginner Growth Fund
We are thrilled to announce that HeroThemes has joined the prestigious WPBeginner Growth Fund! This exceptional accelerator program is led by Syed Balkhi, the founder of Awesome Motive….
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