How To Create a WordPress Knowledge Base — Step-By-Step Guide
WordPress is known for its flexibility, and creating a knowledge base with it is a piece of cake. In this guide, I will teach you how to create…
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Software User Manual: The Ultimate Guide With a Template
Not sure how to write a software user manual for your product? I will teach you how with this easy-to-follow software user manual template. If you want to…
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8 Best WordPress Q&A Plugins for 2025 (Compared)
If you run a online store or other online business, you’re probably used to fielding several similar queries from potential customers on a regular basis. However, answering hundreds…
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How To Create a Shared Inbox in Gmail — Step-by-step guide
A shared inbox in Gmail? It’s possible and very easy to set up. In this guide, we’ll show you exactly how to set up your shared inbox with…
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8 Help Scout Alternatives: Best Budget-Friendly Help Desk Solutions
Help Scout alternative in 2025? There are tons of them. But which one is right for you? Let’s answer that question. Help Scout is undoubtedly one of the…
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9 Best Technical Documentation Software Reviewed (Includes Free Options)
One sure way to make the process of creating, publishing, and maintaining technical documentation even more tedious is to use a half-baked technical documentation software. So many things…
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How To Build a Membership Site With WordPress (Step-By-Step Guide)
Are you looking to build an authoritative WordPress membership website? Membership sites are a natural progression for authoritative online publishers. A subscription only membership site is fast becoming…
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6 Software Documentation Examples to Inspire You in 2025
Want to know the success behind good, thriving software products? It’s their documentation. In this guide, we will review some of the best software documentation examples and things…
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How To Create Technical Documentation (Step-By-Step Guide)
What is technical documentation? Technical documentation is a type of written material that contains detailed information on how to use, build, maintain, and troubleshoot a product, service or…
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[New] Heroic KB Chrome Extension
We’re thrilled to announce the launch of our Heroic KB Chrome Extension. A powerful new tool designed to give you instant access to your knowledge base directly from…
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What Is a Knowledge Base? Its Types, Benefits and Best Practices
What is a knowledge base? A knowledge base is a self-help digital repository that centralizes guides, tutorials, documentation, and FAQs related to a company’s products, services, operations, or…
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25 Help Desk Software for Small Businesses (2025)
The demand for help desk software is rising (it is projected to touch approximately $26.8 billion1 by 2032) as companies turn to modern technology to enhance customer experience…
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