10 Best Chat Widgets for Websites for 2026 (Mostly Free)
From live chat to a virtual assistant that can greet visitors, answer questions, and even close sales. Chat widgets have become a must-have for modern websites. If you’re…
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9 Best HR Chatbots for 2026: For HR Support and Recruiting
How do I check my PTO balance? What’s our health plan deductible? If you work in HR, you know the drill. It’s not just tiring for your team—it…
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7 Best AI Knowledge Base Software (Top Picks for Smarter Support)
Have you ever spent hours digging through a knowledge base or forums just to find a simple answer? Those days are behind now. Most knowledge base software these…
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50+ Best Black Friday SaaS Deals for Any Business (2025)
Don’t miss out on the 2025 Black Friday SaaS deals! Now is your chance to save up to 70% on the essential software needed to run any business….
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What Is a Knowledge Culture? Its Importance, Key Components & Examples
Companies treat “knowledge” like squirrels hoard nuts. One team tuck away crucial info in private folders, another keeps tips in their heads, and newbies end up reinventing the…
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10 Best Internal Knowledge Base Software in 2026 (Free and Paid)
Creating a thriving internal knowledge base is a daunting task, but the right software makes it much easier. That file you spent an afternoon digging through emails for—should…
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10 Best Free Knowledge Base Software for 2025 (With Open-Source Options)
Want the right knowledge base software without breaking the bank? I’ve spent late nights researching and testing a bunch of free solutions—from open-source wiki platforms to free plans…
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Top 13 Customer Service Outsourcing Companies in the USA (2025 Guide)
Juggling a growing startup’s support and development needs is kind of challenging. You want to create the best possible product, and at the same time don’t want to…
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10 Knowledge Base Examples (Good + Bad Lessons)
In this guide I will share 10 knowledge base examples, to explore what makes them effective and what to avoid. By the end, you should have a clear…
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How To Create a Training Manual – A Comprehensive Guide
When I think of employee handbooks or training manuals, I often think – dust magnet. Sorry to say it, but it has to be said. The traditional concept…
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Ecommerce Customer Service: 10 Best Practices To Go From Good to Great (2025 Guide)
E-commerce customer service presents some unique challenges that most B2B and service businesses don’t struggle with. As B2B e-commerce trends evolve, businesses are expected to provide more seamless,…
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Customer Service Philosophy: How To Create With Examples
Let me ask you a question: Do you have an actual customer service philosophy? Better yet – have you ever even considered what that is? You can find…
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