Juggling a growing startup’s support and development needs is kind of challenging. You want to create the best possible product, and at the same time don’t want to…
Continue Reading →Juggling product development and customer support is tricky to balance, and hiring more customer service representatives is often not an option when you consider salary and management costs….
Continue Reading →The search for good guides and tutorials has grown significantly (over 25%1) after the recent COVID-19 pandemic. Most companies and employees have embraced remote work, which has reduced…
Continue Reading →If one of your key employees were to leave in a week, how soon do you think you can get someone to take over their responsibilities? As your…
Continue Reading →Not all chatbots are created equal, especially when most chatbots come with unique features set. That might be useful for your business or a complete waste of money….
Continue Reading →From live chat to a virtual assistant that can greet visitors, answer questions, and even close sales. Chat widgets have become a must-have for modern websites. If you’re…
Continue Reading →How do I check my PTO balance? What’s our health plan deductible? If you work in HR, you know the drill. It’s not just tiring for your team—it…
Continue Reading →Have you ever spent hours digging through a knowledge base or forums just to find a simple answer? Those days are behind now. Most knowledge base software these…
Continue Reading →Don’t miss out on the 2025 Black Friday SaaS deals! Now is your chance to save up to 70% on the essential software needed to run any business….
Continue Reading →Companies treat “knowledge” like squirrels hoard nuts. One team tuck away crucial info in private folders, another keeps tips in their heads, and newbies end up reinventing the…
Continue Reading →Creating a thriving internal knowledge base is a daunting task, but the right software makes it much easier. That file you spent an afternoon digging through emails for—should…
Continue Reading →Want the right knowledge base software without breaking the bank? I’ve spent late nights researching and testing a bunch of free solutions—from open-source wiki platforms to free plans…
Continue Reading →
