Customer Service in Dropshipping: Best Practices, Tips, and Tools
You can’t cut the cost of customer service in the dropshipping business. In dropshipping, you might not handle inventory or shipping, but you do have to deal with…
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More From Shankar Chavan
Missive Review 2025: A Worthy Shared Inbox for Small Businesses
Today, 25,000+ users across 4,000+ companies rely on Missive for their daily operations, from small businesses and startups to customer support and marketing teams. In this review of…
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8 Killer Knowledge Base Articles: Examples, Writing Tips
Without articles, there would be no knowledge base, and there are many types of knowledge base articles: informational, troubleshooting, how-tos, documentation, FAQs amongst others. From these, the how-to…
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7 Best CMS for Documentation, Knowledge Base (Expert Picks)
CMS for documentation? An absolutely fantastic choice! People already avoid creating or spending time managing documentation, so why choose complicated options that makes it even worse? (I’m looking…
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12 Hand-Picked Documentation Tools (Updated for 2025)
The right documentation tools can turn complex tasks into streamlined processes. They can help you create a documentation portal in minutes, write content, and provide helpful insights from…
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How To Create a WordPress Knowledge Base — Step-By-Step Guide
WordPress is known for its flexibility, and creating a knowledge base with it is a piece of cake. In this guide, I will teach you how to create…
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How To Create a Shared Inbox in Gmail — Step-by-step guide
A shared inbox in Gmail? It’s possible and very easy to set up. In this guide, we’ll show you exactly how to set up your shared inbox with…
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8 Help Scout Alternatives: Best Budget-Friendly Help Desk Solutions
Help Scout alternative in 2025? There are tons of them. But which one is right for you? Let’s answer that question. Help Scout is undoubtedly one of the…
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6 Software Documentation Examples to Inspire You in 2025
Want to know the success behind good, thriving software products? It’s their documentation. In this guide, we will review some of the best software documentation examples and things…
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How To Create Technical Documentation (Step-By-Step Guide)
What is technical documentation? Technical documentation is a type of written material that contains detailed information on how to use, build, maintain, and troubleshoot a product, service or…
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How To Create a Ticketing System: Step-By-Step Guide
Picture this: You return from the vacation on a busy Monday morning — you log into your system — only to find hundreds of notifications, customer service requests,…
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IT Knowledge Base: What It Is and How to Create One
IT, or information technology is a broad field that includes hardware, software, and services. Such as computers, operating systems, networks, and data management services. Having a centralized repository…
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