In this guide to the ultimate knowledge base article template I’ll show you how to create a profit-boosting, customer-retaining, support-request-reducing, overall awesome knowledge base. Read on to find out how…
Continue Reading →Not all customer service software are suitable for small businesses. Based on your needs, you may want to start with a simple, affordable software. Look for a software…
Continue Reading →Moving anything is frustrating (trust me – I’m in the process of moving to a new apartment). But with the best WordPress migration plugins, you can make moving…
Continue Reading →If you’re reading this, there’s probably already a good chance that you understand the importance of gathering feedback from your customers. But understanding the importance of feedback doesn’t…
Continue Reading →Looking for the best WordPress podcast themes to help you create an online presence for your podcast? In this post, we collected 6 of the best WordPress podcast…
Continue Reading →In this big data world, there’s a push to measure anything and everything – including customer service. But customer service metrics are only useful if they help you…
Continue Reading →A good customer support tool should accomplish two high-level goals: Within those broad goals, you have different types of tools for different customer support channels. In this post,…
Continue Reading →Technical writing tools or software aren’t always about writing, they’re a way to present your content in a way that’s easier to understand. To do this, you need…
Continue Reading →Trying to choose the best WordPress table plugin for your site? In this post, I went hands-on with 5 popular table plugins and compared them for you. Tables…
Continue Reading →Searching for the best WordPress wiki themes so that you can create a public or private wiki website? Much like Wikipedia, wiki websites are great for presenting lots…
Continue Reading →In this post, we compared popular options to help you find the best WordPress RSS feed plugin for your site in 2025. RSS feed plugins make it easy…
Continue Reading →Not sure how to write a software user manual for your product? I will teach you how with this easy-to-follow software user manual template. If you want to…
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