Customer Service Philosophy: How To Create With Examples
Let me ask you a question: Do you have an actual customer service philosophy? Better yet – have you ever even considered what that is? You can find…
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Knowledge Base Audit Process and Best Practices To Follow
If you’re like most business people, you’re probably constantly improving your product or service, right? But are you keeping your knowledge base updated with your evolving business?
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Customer Service Automation: What It Is, Examples & How To
Interested in getting started with customer service automation but not sure where to begin? Customer support automation is a great way to offer faster help for your customers…
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9 Best Ecommerce WordPress Themes — Conversion-Optimized, 2025 Review
Looking for the best eCommerce WordPress themes? While you can find plenty of lists with 40+ options, we decided to be a little more selective with this list….
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6 FREE WordPress Survey Plugins for 2025 (Hands-on Review)
As creators of WordPress products that help businesses offer better support, we understand how important it is to understand what your visitors are thinking. And one of the…
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The Ultimate Knowledge Base Article Template With Examples
In this guide to the ultimate knowledge base article template I’ll show you how to create a profit-boosting, customer-retaining, support-request-reducing, overall awesome knowledge base. Read on to find out how…
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10 Best Customer Service Software for Small Business (2025 Guide)
Not all customer service software are suitable for small businesses. Based on your needs, you may want to start with a simple, affordable software. Look for a software…
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The 5 Best Free WordPress Migration Plugins Compared for 2025 (Expert Pick)
Moving anything is frustrating (trust me – I’m in the process of moving to a new apartment). But with the best WordPress migration plugins, you can make moving…
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The Ultimate Customer Feedback Email Template + Samples
If you’re reading this, there’s probably already a good chance that you understand the importance of gathering feedback from your customers. But understanding the importance of feedback doesn’t…
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6 Best WordPress Podcast Themes With Templates (2025 Guide)
Looking for the best WordPress podcast themes to help you create an online presence for your podcast? In this post, we collected 6 of the best WordPress podcast…
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10 Customer Service Metrics That Matter in 2025 (+ How To Use Them)
In this big data world, there’s a push to measure anything and everything – including customer service. But customer service metrics are only useful if they help you…
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11 Best Customer Support Tools for Small Businesses (2025)
A good customer support tool should accomplish two high-level goals: Within those broad goals, you have different types of tools for different customer support channels. In this post,…
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