Looking to set up an intranet site for your company or organization? As the world’s most popular content management system, WordPress can easily offer up all the functionality…
Continue Reading →Not sure how to create a policy and procedure manual, or if your business even needs one in the first place? A policy and procedure manual is a…
Continue Reading →Looking for the best eCommerce WordPress themes? While you can find plenty of lists with 40+ options, we decided to be a little more selective with this list….
Continue Reading →Perhaps more so now than ever in this age of computerized automation and low touch retail environments – expectations laid upon the personal touch are the highest they’ve…
Continue Reading →Interested in getting started with customer service automation but not sure where to begin? Customer support automation is a great way to offer faster help for your customers…
Continue Reading →Even though the FAQs often get ignored with time, they are a crucial part of providing great customer care. And they help not just customers, but also your…
Continue Reading →Let me ask you a question: Do you have an actual customer service philosophy? Better yet – have you ever even considered what that is? You can find…
Continue Reading →If you’re thinking about investing the time into creating a high-quality knowledge base, you might be wondering whether the knowledge base benefits that you’ll achieve will outweigh the…
Continue Reading →A properly functioning search system is an important part of every website. Especially when it comes to online stores, magazine blogs, news websites, forums, and directory websites, the…
Continue Reading →Searching for the best WordPress search filter plugins to help your visitors drill-down into your products or content? By default, WordPress only lets visitors search by keyword, and…
Continue Reading →Looking for a WordPress Media Library plugin to help you organize your images, videos, and other media content? As your WordPress site or knowledge base’s media catalog grows,…
Continue Reading →Looking for a customer service chatbot tool to offer support to your visitors/customers? Here at HeroThemes, we’re all about finding ways to take the burden of customer support…
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