15 Chatbot Features Buyers Should Know About (Complete List)
Not all chatbots are created equal, especially when most chatbots come with unique features set. That might be useful for your business or a complete waste of money….
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10 Best Chat Widgets for Websites for 2026 (Mostly Free)
From live chat to a virtual assistant that can greet visitors, answer questions, and even close sales. Chat widgets have become a must-have for modern websites. If you’re…
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9 Best HR Chatbots for 2026: For HR Support and Recruiting
How do I check my PTO balance? What’s our health plan deductible? If you work in HR, you know the drill. It’s not just tiring for your team—it…
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7 Best AI Knowledge Base Software (Top Picks for Smarter Support)
Have you ever spent hours digging through a knowledge base or forums just to find a simple answer? Those days are behind now. Most knowledge base software these…
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50+ Best Black Friday SaaS Deals for Any Business (2025)
Don’t miss out on the 2025 Black Friday SaaS deals! Now is your chance to save up to 70% on the essential software needed to run any business….
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What Is a Knowledge Culture? Its Importance, Key Components & Examples
Companies treat “knowledge” like squirrels hoard nuts. One team tuck away crucial info in private folders, another keeps tips in their heads, and newbies end up reinventing the…
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10 Best Internal Knowledge Base Software in 2026 (Free and Paid)
Creating a thriving internal knowledge base is a daunting task, but the right software makes it much easier. That file you spent an afternoon digging through emails for—should…
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10 Best Free Knowledge Base Software for 2025 (With Open-Source Options)
Want the right knowledge base software without breaking the bank? I’ve spent late nights researching and testing a bunch of free solutions—from open-source wiki platforms to free plans…
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Top 13 Customer Service Outsourcing Companies in the USA (2025 Guide)
Juggling a growing startup’s support and development needs is kind of challenging. You want to create the best possible product, and at the same time don’t want to…
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10 Knowledge Base Examples (Good + Bad Lessons)
In this guide I will share 10 knowledge base examples, to explore what makes them effective and what to avoid. By the end, you should have a clear…
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How To Create a Training Manual – A Comprehensive Guide
When I think of employee handbooks or training manuals, I often think – dust magnet. Sorry to say it, but it has to be said. The traditional concept…
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Ecommerce Customer Service: 10 Best Practices To Go From Good to Great (2025 Guide)
E-commerce customer service presents some unique challenges that most B2B and service businesses don’t struggle with. As B2B e-commerce trends evolve, businesses are expected to provide more seamless,…
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