The 11 Best WordPress AI Chatbot Plugins (Mostly Free)
An AI chatbot for WordPress websites? Well, it has become quite simple to add AI functionality into your WordPress website with new plugins. Plugins that help you integrate…
Continue Reading →
9 Best Self-Service Solutions (Cut Support Tickets in Half)
Ever felt like you and your support team could use a superhero sidekick? Self-service solutions can be just that, empowering your users to help themselves while you focus…
Continue Reading →
6 FREE WordPress Survey Plugins for 2025 (Hands-on Review)
As creators of WordPress products that help businesses offer better support, we understand how important it is to understand what your visitors are thinking. And one of the…
Continue Reading →
11 Best Internal Chatbots for Employee Support and Productivity (2025)
An internal chatbot that can also work inside Slack or Microsoft Teams and answer questions based on the data you provide, plus automate tasks? It’s something every business…
Continue Reading →
How to Build a Self-Service Portal (Step-By-Step Guide)
A self-service portal lets customers find answers, track requests, and fix issues without waiting for support. It saves time for both your users and your team. With the…
Continue Reading →
12 Practical Chatbot Use Cases and Examples Across Industries
Chatbots have evolved from basic scripts into intelligent assistants that operate on websites, apps, and messaging platforms. These assistants can answer questions, qualify leads, schedule appointments, and deliver…
Continue Reading →
9 Best WooCommerce Support Ticket System (WooCommerce Helpdesk)
Running a WooCommerce support ticket system is essential for any store that regularly handles customer questions, order issues, and support requests. Customer support often forms the backbone of…
Continue Reading →
11 Best Remote Help Desk Software for 2025 (Mostly Free)
Remote help desk software has become the foundation for distributed teams that want to deliver fast, consistent help from anywhere. What was once optional is now essential. Whether…
Continue Reading →
12 Best Wiki Software For 2025 (Mostly Free)
Wiki software (aka wiki solutions or knowledge base software) lets teams and individuals build collaborative documentation and intranets. As of 2025, there is a broad mix of software…
Continue Reading →
14 Knowledge Base Benefits for Customers and Employees
If you’re thinking about investing the time into creating a high-quality knowledge base, you might be wondering whether the knowledge base benefits that you’ll achieve will outweigh the…
Continue Reading →
11 Types of Customer Service: Complete Guide with Pros and Cons
Types of customer service have evolved—and I mean that in the best way possible for customers! Gone are the days when you could only get help by calling…
Continue Reading →
10 Best Healthcare Chatbots in 2025 (Free and Paid Solutions)
Can a bot really comfort a worried patient or streamline a busy clinic’s workflow? Yes. Healthcare chatbots are changing how we interact with medical information and services. With…
Continue Reading →