11 Types of Customer Service: Complete Guide with Pros and Cons
Types of customer service have evolved—and I mean that in the best way possible for customers! Gone are the days when you could only get help by calling…
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10 Best Healthcare Chatbots in 2025 (Free and Paid Solutions)
Can a bot really comfort a worried patient or streamline a busy clinic’s workflow? Yes. Healthcare chatbots are changing how we interact with medical information and services. With…
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10 Help Desk Best Practices to Improve Customer Service
In this guide, I will share the 10 best help desk practices for improving customer service. These best practices aren’t limited to software upgrades, they’re about efficiently using…
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The Ultimate Knowledge Base Article Template With Examples
In this guide to the ultimate knowledge base article template I’ll show you how to create a profit-boosting, customer-retaining, support-request-reducing, overall awesome knowledge base. Read on to find out how…
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How to Improve Customer Service: 14 Proven Strategies for 2025
Customer service is often a chaotic whirlwind—slow responses, inconsistent experiences, and overwhelmed support teams. But it doesn’t have to be that way. Whether you’re a product owner, team…
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Top 14 Customer Service Outsourcing Companies in Canada (2025)
Canada has emerged as a top destination for customer service outsourcing—and for good reason. The country offers a blend of English and French bilingual talent, a cultural affinity…
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10 Best Customer Service Software for Small Business (2025 Guide)
Not all customer service software are suitable for small businesses. Based on your needs, you may want to start with a simple, affordable software. Look for a software…
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The 5 Best Free WordPress Migration Plugins Compared for 2025 (Expert Pick)
Moving anything is frustrating (trust me – I’m in the process of moving to a new apartment). But with the best WordPress migration plugins, you can make moving…
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11 Best Policy and Procedure Manual Software (Free and Paid)
Managing company policies and procedures shouldn’t feel like herding cats. Finding relevant docs, outdated info, users that just don’t go through policies at all are just some examples…
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How to Write Documentation: A Comprehensive Guide for 2025
Your life can be so much easier once you know how to write documentation—good, helpful documentation that actually gives its users what they need from it. After all,…
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Policy and Procedure Manual: Examples, Templates, and Writing Tips
Not sure how to create a policy and procedure manual, or if your business even needs one in the first place? A policy and procedure manual is a…
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How to Create a Members Only Pages in WordPress (For Free)
Are you looking to build a member’s only area with WordPress website? Maybe it for: Even if it’s for something else, we got you covered! There are so…
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