Included in the purchase price is up to 12 months of support, updates and product downloads, which renews automatically. The recurring cost of the product is for continued…
Continue Reading →Yes. All our themes come pre-packaged with the tools you need to run a successful knowledge base. No additional purchase is required. These are installed and configured automatically…
Continue Reading →Yes, we work hard to ensure all our themes SEO friendly by using semantic markup, valid standard code and tags. WordPress helps ensure your site is presented well…
Continue Reading →Yes! All our products are translation ready. We package the translation files to help you get started with just a few steps. You can read more about translation…
Continue Reading →What payment methods do you accept? We accept all major credit and debit cards – Visa, MasterCard and American Express, via our secure payment provider, Stripe. Payment details…
Continue Reading →Here at HeroThemes, we’re often asked if we offer any coupons or discount codes. We want every customer to feel confident that they’re getting the best deal, all…
Continue Reading →Our products run on WordPress, the most popular website creation tool. You need to have a website with WordPress installed and running before installing our themes or plugins….
Continue Reading →(This page redirects to the changelog) Yes. You can browse the KnowAll changelog here and the standalone Heroic Knowledge Base plugin changelog here.
Continue Reading →We don’t provide trial software, instead we invite you to view the demo and try our products risk free with our 14 day money back guarantee.
Continue Reading →Getting Started To install the theme you must have WordPress already installed on your server. Please consult the WordPress installation guide or your web host provider for help…
Continue Reading →If you have purchased a product from HeroThemes.com, please see the product documentation here, taking care to consult the documentation for the product listed in Your HeroThemes Account….
Continue Reading →The theme and packaged plugins are translation ready. To translate a theme you need to copy and edit the PO file contained in the languages folder of the…
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