The 11 Best WordPress Wiki Plugins (Updated for 2024)
Learn how to scale and take your customer service to the next level with the best WordPress wiki plugins.
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9 Best Knowledge Base Software Compared (2024 Guide)
The search for good guides and tutorials has grown significantly (over 25%1) after the recent COVID-19 pandemic. Most companies and employees have embraced remote work, which has reduced…
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12 Best WordPress Ticketing Systems — Free & Premium (2024)
Discover the best WordPress ticket systems to provide stellar customer support and improve satisfaction rates.
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12 Best Documentation Examples to Learn From (Expert Picks)
A comprehensive and user-friendly documentation is the best gift you can give your customers. Here are 12 stellar documentation examples to get inspired.
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How To Publish A Training Manual Using WordPress
When I think of employee handbooks or training manuals, I often think – dust magnet. Sorry to say it, but it has to be said. The traditional concept…
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How to Create a User Manual: From Zero to Hero (Full Guide)
Not sure how to create a user manual to help your customers get more value from your product? A user manual is content that helps your customers (or…
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How To Build A Self Service Portal Using WordPress
Perhaps more so now than ever in this age of computerized automation and low touch retail environments – expectations laid upon the personal touch are the highest they’ve…
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How To Build A Customer Engagement System In WordPress
A customer engagement system that does its job well cradles your customer experience with care, delivering bundles of ROI through loyalty & repeat purchase. Are you looking to…
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Best Knowledge Management Tools — For Smarter Teams
To make good use of organizational knowledge, you need a systematic approach – the right tools to execute your strategy effectively. Are you currently researching which knowledge management…
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Best IT Service Desk Software for WordPress in 2024
Optimizing your IT service desk resolution rate is arguably more to do with cultural manifesto than software choice. Yet, adopting the right system will considerably enhance your results….
Continue Reading →How to Change the WordPress Site Title and Tagline
The site title and tagline are two key things within your WordPress website. Basically, the site title will be considered as your website name whereas the tagline is…
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How To Build A UX Research Repository With WordPress
For website owners and marketers alike, user experience (UX) is critical investigative work. It’s the only evidence-based route to determining exactly how your audience values your website’s content….
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