Are you looking to build an authoritative WordPress membership website? Membership sites are a natural progression for authoritative online publishers. A subscription only membership site is fast becoming…
Continue Reading →We’re thrilled to announce the launch of our Heroic KB Chrome Extension. A powerful new tool designed to give you instant access to your knowledge base directly from…
Continue Reading →Running an online business directory has to be one of the oldest forms of internet business out there. In essence, it’s almost too simple: Advertisers acquire profiles. Visitors…
Continue Reading →Customers that are more engaged have better experiences, which leads to the repeat purchase and word of mouth benefits. And this, of course (…need we say…) is GREAT…
Continue Reading →Are you looking to build a member’s only area with WordPress website? Maybe it for: Even if it’s for something else, we got you covered! There are so…
Continue Reading →Would you like to create a support ticket form so your users can submit support tickets? In this article, we’ll explore how to easily create a support ticket…
Continue Reading →Discover the best WordPress ticket systems to provide stellar customer support and improve satisfaction rates.
Continue Reading →Are you looking to adopt a knowledge-centered support strategy for your business? Then this article will help you build a path of least resistance to producing top quality…
Continue Reading →Self-publishing has always been the dream for authors. Whilst many strike up hugely successful career partnerships with publishers, the appeal of going independent – retaining full liberty and…
Continue Reading →The search for good guides and tutorials has grown significantly (over 25%1) after the recent COVID-19 pandemic. Most companies and employees have embraced remote work, which has reduced…
Continue Reading →There’s quite a convincing case for internal wikis – even for the smallest of organizations. Here’s why: One of the heaviest hidden operational costs of businesses, large or…
Continue Reading →When it comes to getting product support, more and more customers are preferring to use self-service options. In fact, a report from ZenDesk states that 50% of customers…
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