[Case Study] Why Zero BS CRM moved their entire documentation to KnowAll
In this case study, we’ll learn about how Zero BS CRM improved their support documentation through our KnowAll WordPress theme.
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[Case Study] How When I Work supports a growing customer base with limited resources
In this first case study, we find out more about When I Work’s experience with the KnowAll knowledge base theme. We spoke with Senior Technical Writer David Braasch (who…
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5 Powerful Lessons From Amazon’s Returns Policy
When it comes to dealing with instances of returns and refunds, many companies find themselves ill-prepared. This lack of preparation takes the form of clumsy support interactions when…
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Integrating Heroic Knowledge Base with WooCommerce
Creating your own knowledge base on your WordPress powered site is easy with the Heroic Knowledge Base plugin. In the last article Heroic Knowledge Base – Using the…
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