KnowAll - The World's Best Knowledge Base Theme for WordPress

Reduce support tickets, not your team

Give customers a beautiful self-service knowledge base so they find answers before opening a ticket.

Fewer Repetitive Questions

Customers find answers themselves through search and organized categories. Your team handles only what matters.

24/7 Self-Service Support

Your knowledge base works around the clock. Customers get answers on any device, in any timezone.

Ready in Minutes

Install, customize colors and logo in the WordPress Customizer, and publish. No coding or design skills required.

Instant Search

A prominent search bar with live suggestions helps visitors find the right article fast, before they contact you.

Built for Heroic KB

Purpose-built by the HeroThemes team. No other WordPress theme offers deeper Heroic KB integration.

Regular Updates

Actively maintained with WordPress compatibility updates, new features, and dedicated support.

Customer Spotlight

Site Showcase

See some of the amazing sites built with KnowAll.

“For us it is a no-brainer — easy to set up, all employees understand it, great search.”

Read full review

We expanded our support team from 1 full-time employee to 6 part-time employees, so we were looking for an easy way to share our knowledge to all (new) support employees. I've tried KnowAll and it was just what I was looking for. Easy to set up, all employees understand it, great search, their support team responds in no time to tickets and it only costs $149.

Koen Driessen Co-founder - Scribbr

“A great asset to our sales process — analytics show us which articles need refinement.”

Read full review

At Pagely we set up the KnowAll theme as a pre-sales knowledge base for people evaluating our managed WordPress hosting service. The search feature provides a fast way to filter by keyword and the categorical organization gives a simple means to browse by topic. We're happy customers of HeroThemes and endorse both the product and the support we've received from the company.

Sean Tierney Director of Sales - Pagely

Pricing

Get KnowAll with Heroic KB

KnowAll is included free with every Heroic KB plan. 31,960 businesses trust Heroic KB to power their knowledge base.

KnowAll Essential

normally $169

$67 .60 / year

Save $101.40 (60%)*

Essential tools to build your knowledge base

Get Started

Use on 1 Site You can use the plugin on 1 site. If you're using multisite, each sub-site counts as a separate site.
Unlimited Users There are no limits to the number of users you can add.

All Essential Features

Dedicated KB plugin KnowAll is packaged with Heroic KB>. The leading knowledge base plugin for WordPress.
FAQ Builder Quickly build and manage multiple FAQ sections with ease.
Multilingual Support Run a knowledge base in your language, or multiple languages (using WPML). Offer content to a global audience.
Article Attachments Add downloadable files to articles with built-in support for attachments.
Table of Contents Automatically builds an in-article Table of Contents for articles, easing navigation for visitors.
Glossary Builder Build large, complex glossaries in minutes not hours.
Article CSV Import Import articles from CSV files quickly and easily.
Free Chrome Extension Instantly search and access your Heroic Knowledge Base from any webpage with this Chrome extension.

Plugin Updates
Standard Support

KnowAll Plus

normally $349

$139 .60 / year

Save $209.40 (60%)*

Use data to make smarter decisions with your knowledge base

Get Plus

Everything in Essential, and:

Use on 3 Sites You can use the plugin on 3 sites. If you're using multisite, each sub-site counts as a separate site.
Unlimited Users There are no limits to the number of users you can add.

🔍 Search Analytics

Popular Searches Discover what your visitors are looking for.
Empty Searches Discover what your users are searching for but not finding. Perfect for knowing what to write next...
Article Feedback Get feedback that will help you understand which articles are effective.
Transfer Analytics Understand which articles generate the most support tickets.

🔒 Access Control

Internal / External Site Support Use the knowledge base on a public site, password protected site or internal intranet.
User Restriction Lock your entire knowledge base to logged-in users, lock individual categories or single articles.

Plugin Updates
Standard Support

KnowAll Pro + AI

normally $599

$239 .60 / year

Save $359.40 (60%)*

Everything you need to build the best performing knowledge base

Get Started

Everything in Plus, and:

Use on 5 Sites You can use the plugin on 5 sites. If you're using multisite, each sub-site counts as a separate site.
Unlimited Users There are no limits to the number of users you can add.

🤖 Heroic AI Assistant New!

Effortless Customization Create a bespoke chatbots in minutes, tailored to your unique knowledge base.
Interactive Knowledge Transform static documentation into dynamic, engaging Q/A sessions for enhanced user experience.
Seamless Integration Embed AI capabilities directly into your site, offering real-time assistance without navigation disruption.
Rapid Response Deliver instant, accurate answers to customer inquiries, improving satisfaction and engagement.

🧩 Integrations

Slack Integration Send notifications of new article feedback and more to your Slack channel.
Heroic Inbox Integration See suggested help articles from your knowledge base in Heroic Inbox mailboxes.
HelpScout Integration See suggested help articles from your knowledge base in HelpScout mailboxes.
WPForms Integration Add a knowledge base search field to your forms. Direct users to search your knowledge base for answers before contacting you.
Formidable Forms Integration Add a knowledge base search field to your forms. Direct users to search your knowledge base for answers before contacting you.
Gravity Forms Integration Add a knowledge base search field to your forms. Direct users to search your knowledge base for answers before contacting you.