How To Create a Wiki Using WordPress (Complete Guide)
There’s quite a convincing case for internal wikis – even for the smallest of organizations. Here’s why: One of the heaviest hidden operational costs of businesses, large or…
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The 5 Best WordPress CRM Plugins for 2025 (Mostly Free)
Are you struggling to manage and convert your leads? Or keep track of your existing customers? Then the solution to your problems is CRM? In this guide, we…
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Call Center Knowledge Base: Best Software and How to Build
Join me in this comprehensive guide where I share my experience and the best way to proceed with creating a call center knowledge base. Best software and practices….
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Documentation Writer: Complete Role Breakdown (Skills, Salary and FAQs)
A skilled documentation writer can make a huge difference to your support strategy: In fact, self-service documentation can save a ton of money: DIY help articles cost around…
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11 Best WordPress Media Library Plugins to Organize Your Files
Looking for a WordPress Media Library plugin to help you organize your images, videos, and other media content? As your WordPress site or knowledge base’s media catalog grows,…
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10 Documentation Website Templates: 2025’s Best Options
Templates are a game-changing concept in any industry when it comes to speeding up the work or launching things faster. And in website development, you can easily find…
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WooCommerce Review 2025: Features, Pricing, Pros and Cons
WooCommerce is WordPress’s free eCommerce plugin, powering over 4 million plus online stores. It’s open-source and highly customizable – in fact WooCommerce’s own marketing calls it “the most…
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Easy Digital Downloads Review 2025: A Clear Look at Features, Pricing, and Value
Easy Digital Downloads (EDD) is a popular WordPress plugin built specifically for selling digital products. It’s been around over a decade (13+ years) and powers more than 40,000…
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Open Source vs Paid Wikis: Costs, Benefits, and Key Tradeoffs
Deciding between an open-source wiki and a paid (SaaS/enterprise) wiki depends on your team’s needs and resources. Open-source wiki platforms like MediaWiki, Heroic Knowledge Base give you full…
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11 Best Customer Support Tools for Small Businesses (2025)
A good customer support tool should accomplish two high-level goals: Within those broad goals, you have different types of tools for different customer support channels. In this post,…
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WooCommerce vs Easy Digital Downloads vs SureCart: Complete 2025 Comparison
Choosing the best eCommerce plugin for WordPress can feel overwhelming. WooCommerce, Easy Digital Downloads (EDD), and SureCart are three top contenders, each with its own strengths. Whether you’re…
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10 Best Open Source Knowledge Base Software (Mostly Free)
One of the most effective and convenient methods of building a knowledge base is to use open-source software. Why? Because most are free and offer a great flexibility…
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