12 Best Free WordPress Email Plugins of 2026
We’ve all been there: Waiting for the account activation email that never came. Or the password reset link that never arrived. Blame it on the “WordPress-Not-Sending-Emails” issue, but…
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More From Disha Sharma
eCommerce Customer Service in 2026 (Best Practices)
eCommerce customer service presents some unique challenges that most B2B and service businesses don’t struggle with. As B2B eCommerce trends evolve, businesses are expected to provide more seamless,…
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9 Best Technical Documentation Software of 2026 (Includes Free Options)
One sure way to make the process of creating, publishing, and maintaining technical documentation even more tedious is to use a half-baked technical documentation software. So many things…
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What is Knowledge Transfer? And How to Implement It
What is Knowledge Transfer? Technically, knowledge transfer is the process of transferring knowledge from one place to another. Events like mergers invoke this process. When companies merge, the…
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What is tribal knowledge? and How To Start Capturing It
What is tribal knowledge? Your business’s knowledge capital, which is made up of intangible assets, is at greater risk than you realize. A significant portion of this knowledge…
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How To Measure the Effectiveness of Self-Help Content
Do you know how much money you spend each time a customer contacts you for support? We look at 3 simple ways you can find out.
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How to write FAQs with 9 powerful tips and examples
The key to meaningful FAQs lies in framing its questions just as the users ask them. So, here are 3 practical writing hacks to stop poor questions from stealing the effectiveness of your FAQs.
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What Is Process Documentation? Explained With Examples
Processes are the lifelines that run a business. Documenting processes — or the process of process documentation — lies at the heart of business process management and helps…
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How To Write Standard Operating Procedures (SOPs) — Step-By-Step Guide
Standard operating procedures — also called standing operating procedures (or simply SOPs) — are sets of step-by-step instructions to complete specific tasks or operations. In other words: they’re “how-tos.”…
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How To Create a WordPress Document Library, Step-By-Step Guide
Among the few things you most probably need but don’t know that you need is a WordPress document library. Why? Well, because document management is a real problem,…
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