Knowledge Base
  1. Home
  2. Knowledge Base
  3. Troubleshooting
  4. The package could not be installed. The theme is missing the style.css stylesheet.

The package could not be installed. The theme is missing the style.css stylesheet.

If you have purchased a product from HeroThemes.com, please see the product documentation here, taking care to consult the documentation for the product listed in Your HeroThemes Account.

A common issue with WordPress add-ons is trying to install a plugin as a theme (or vice-versa), WordPress does not check and they are installed from different locations in the dashboard.

Remember to ensure if the product name includes theme in the description, it should be installed from Appearance > Themes > Add New, or plugin, from Plugins > Add New > Upload Plugin.

The following guidance relates to products purchased via the ThemeForest marketplace:-

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This is because the theme download package on ThemeForest includes additional files to the theme such as the documentation, license etc.

To solve this simply unzip the theme package you downloaded from ThemeForest and upload the themename.zip file which is included (with the file being the name of the theme).

helpguru theme package

helpguru theme installable
Was this article helpful?
Related Articles