The WordPress Knowledge Base Theme
Beautiful Docs.
Fewer Tickets.
Launch a polished self-service site in minutes and deflect support tickets around the clock.
- Instant live search that answers as visitors type
- Customize colors and logo, no code or designer needed
- Self-hosted on WordPress: your content stays yours
Trusted by the biggest brands and 32,080 WordPress users
Why KnowAll
Reduce support tickets, not your team
Give customers a beautiful self-service knowledge base so they find answers before opening a ticket.
Fewer Repetitive Questions
Customers find answers themselves through search and organized categories. Your team handles only what matters.
24/7 Self-Service Support
Your knowledge base works around the clock. Customers get answers on any device, in any timezone.
Ready in Minutes
Install, customize colors and logo in the WordPress Customizer, and publish. No coding or design skills required.
Instant Search
A prominent search bar with live suggestions helps visitors find the right article fast, before they contact you.
Built for Heroic KB
Purpose-built by the HeroThemes team. No other WordPress theme offers deeper Heroic KB integration.
Regular Updates
Actively maintained with WordPress compatibility updates, new features, and dedicated support.
Customer Spotlight
Knowledge bases built with KnowAll
See some of the amazing sites built with the KnowAll theme.
4.9/5
from 300+ reviews
Join 32,080+ teams who trust HeroThemes.
KnowAll is part of the HeroThemes family - themes and plugins that power documentation and support for businesses worldwide.
“We used the KnowAll Theme to develop a Learning Knowledge Center. This Knowledge center assists our learning community by providing information on industry terminology, training programs, user guides, and much more. Our users regularly comment on the polished user experience of the theme and our admins enjoy the simplistic tools for managing the information and the analytic tools are also a plus. We would not ask to change much to the theme but if we could make one recommendation it would be to allow duplication of articles or article templates. Our team and users appreciate this tool and we would recommend it to anyone looking for a low maintenance solution for providing information and support to their customers. Thank you for a great product and your customer support is great too!”
“Appearance options easily displayed in the backend could help us even more, mainly in the table of contents from articles.”
“The folks at HeroThemes have done a really good job. This theme works very well and it contains all the functions you need to build a quality knowledge base.”
“So far, this theme has been incredible! it was super easy to set up, and when i did need a question answered, support was super quick and friendly! the theme has everything we needed 🙂”
“This took a LOT of work off my plate – their KB skin is incredible and has all the functions our 1200 employee business needed. Thanks!”
“I'd looked at, and even paid for and tried out, different help desk templates for WordPress before deciding on KnowAll. One of the key things that made me use KnowAll was the professional appearance the template instantly gave my website without the need for me to alter the design or get custom header graphics created. I also really liked the built-in search and the automatic inclusion of related links at the bottom of help posts. After installing and using KnowAll for a while I've really come to appreciate the analytics pages. The analytics pages let me know what people are searching for giving me valuable clues as to which help topics I might add as well as easily presenting feedback from my users on which topics helped them or could be improved. KnowAll is well worth the money.”
“I love it. It gives you everything you need for your knowledge base without any hassle. Setting it up is very easy and I love the sidebar function that automatically creates a navigation.”
“I bought the KnowAll Theme and I was amazed and how fast I had a fully-functional, good-looking documentation website. I would definitely buy again!”
“The KnowAll Knowledge Base theme gave us an out of the box solution to spin up a full featured and well designed support center for our users. We love the ease of setup, SEO features and analytics tracking.”
“Love KnowAll – it has been a great move for us… it looks great, is easy to use and ensures our customers have everything they need in one place.”
Pricing
Get KnowAll with Heroic KB
KnowAll is included free with every Heroic KB plan. 32,080 businesses trust Heroic KB to power their knowledge base.
KnowAll Essential
normally $169
$67
.60
/ year
Save $101.40 (60%)*
Build and organize your knowledge base on 1 site
- Use on 1 site
- Unlimited users
- Dedicated KB theme
- FAQ, glossary & multilingual
- Standard support
- Use on 1 Site You can use the plugin on 1 site. If you're using multisite, each sub-site counts as a separate site.
- Unlimited Users There are no limits to the number of users you can add.
- Dedicated KB plugin KnowAll is packaged with Heroic KB, the leading knowledge base plugin for WordPress.
- FAQ Builder Quickly build and manage multiple FAQ sections with ease.
- Multilingual Support Run a knowledge base in your language, or multiple languages (using WPML). Offer content to a global audience.
- Article Attachments Add downloadable files to articles with built-in support for attachments.
- Table of Contents Automatically builds an in-article Table of Contents for articles, easing navigation for visitors.
- Glossary Builder Build large, complex glossaries in minutes not hours.
- Article CSV Import Import articles from CSV files quickly and easily.
- Free Chrome Extension Instantly search and access your Heroic Knowledge Base from any webpage with this Chrome extension.
- Plugin Updates
- Standard Support
KnowAll Plus
normally $349
$139
.60
/ year
Save $209.40 (60%)*
Analytics, access control, and feedback for up to 3 sites
- Use on 3 sites
- Search analytics
- Article feedback
- Access control
- Use on 3 Sites You can use the plugin on 3 sites. If you're using multisite, each sub-site counts as a separate site.
- Unlimited Users There are no limits to the number of users you can add.
- Popular Searches Discover what your visitors are looking for.
- Empty Searches Discover what your users are searching for but not finding. Perfect for knowing what to write next...
- Article Feedback Get feedback that will help you understand which articles are effective.
- Transfer Analytics Understand which articles generate the most support tickets.
- Internal / External Site Support Use the knowledge base on a public site, password protected site or internal intranet.
- User Restriction Lock your entire knowledge base to logged-in users, lock individual categories or single articles.
- Plugin Updates
- Standard Support
KnowAll Pro + AI
normally $599
$239
.60
/ year
Save $359.40 (60%)*
AI assistant, integrations, and premium support for up to 5 sites
- Use on 5 sites
- Heroic AI Assistant
- Integrations (Slack, HelpScout & more)
- Premium support
- Use on 5 Sites You can use the plugin on 5 sites. If you're using multisite, each sub-site counts as a separate site.
- Unlimited Users There are no limits to the number of users you can add.
- Custom AI chatbot in minutes Create a bespoke chatbot in minutes, tailored to your unique knowledge base.
- Conversational answers from your docs Transform static documentation into dynamic, engaging Q/A sessions for enhanced user experience.
- On-site AI assistant, no redirects Embed AI capabilities directly into your site, offering real-time assistance without navigation disruption.
- Instant answers, 24/7 Deliver instant, accurate answers to customer inquiries, improving satisfaction and engagement.
- Slack Integration Send notifications of new article feedback and more to your Slack channel.
- Heroic Inbox Integration See suggested help articles from your knowledge base in Heroic Inbox mailboxes.
- HelpScout Integration See suggested help articles from your knowledge base in HelpScout mailboxes.
- WPForms Integration Add a knowledge base search field to your forms. Direct users to search your knowledge base for answers before contacting you.
- Formidable Forms Integration Add a knowledge base search field to your forms. Direct users to search your knowledge base for answers before contacting you.
- Gravity Forms Integration Add a knowledge base search field to your forms. Direct users to search your knowledge base for answers before contacting you.
- Plugin Updates
- Premium Support
Compare all 26 features
| Compare plans Every plan includes plugin updates & support. | |||
|---|---|---|---|
| Licensing | |||
| Sites Multisite sub-sites count separately | 1 site | 3 sites | 5 sites |
| Users | Unlimited | Unlimited | Unlimited |
| Knowledge base | |||
| Dedicated KB theme | ✓ | ✓ | ✓ |
| FAQ Builder | ✓ | ✓ | ✓ |
| Multilingual support | ✓ | ✓ | ✓ |
| Article attachments | ✓ | ✓ | ✓ |
| Table of contents | ✓ | ✓ | ✓ |
| Glossary builder | ✓ | ✓ | ✓ |
| Article CSV import | ✓ | ✓ | ✓ |
| Free Chrome extension | ✓ | ✓ | ✓ |
| Search analytics | |||
| Popular searches | — | ✓ | ✓ |
| Empty searches | — | ✓ | ✓ |
| Article feedback | — | ✓ | ✓ |
| Transfer analytics | — | ✓ | ✓ |
| Access control | |||
| Internal / external site support | — | ✓ | ✓ |
| User restriction | — | ✓ | ✓ |
| Heroic AI Assistant Pro | |||
| Custom AI chatbot in minutes | — | — | ✓ |
| Conversational answers from your docs | — | — | ✓ |
| On-site AI assistant, no redirects | — | — | ✓ |
| Instant answers, 24/7 | — | — | ✓ |
| Integrations Pro | |||
| Slack | — | — | ✓ |
| Heroic Inbox | — | — | ✓ |
| HelpScout | — | — | ✓ |
| WPForms, Formidable & Gravity Forms | — | — | ✓ |
| Updates & support | |||
| Plugin updates | ✓ | ✓ | ✓ |
| Support level | Standard | Standard | Premium |
| Choose your plan | Get Essential | Get Plus | Get Pro |
Our 100% No-Risk Money Back Guarantee!
We're excited to have you experience KnowAll. Over the next 14 days, if KnowAll isn't the best fit, simply reach out!
We'll happily refund 100% of your money. No questions asked.
All pricing is in USD. You can change plans or cancel your account at any time.
* Special introductory pricing, all renewals are at full price.
Satisfaction Guarantee
Not satisfied? It's rare, but if you are, get a full refund within 14 days - no questions asked.
100% Safe and Secure
Your data stays secure within your WordPress site. Heroic KB doesn't store any sensitive information, ensuring complete privacy for your users.
Reliable Support
Not tech-savvy? No worries. Our support team is known for quick, helpful responses to keep your helpdesk running smoothly.
Your customers are searching for answers right now.
Give them a beautiful knowledge base they’ll actually use.
Get KnowAll from $67.60 first yearRisk-free for 14 days · Free with every Heroic KB plan · Unlimited articles