Heroic Knowledge Base Plugin

A powerful knowledge base plugin for WordPress.

24,644+ customers use our WordPress themes & plugins including:
Pagely NC State RSPCA Restaurant Newegg Ghost Crazy Egg Sennheiser USC Optimizepress

Powerful and Instantly Useful

From the first article you publish, you’ll start receiving less email. Here are just some of the features that make Heroic Knowledge Base the most powerful WordPress knowledge base plugin.

  • Instant Answers

    Instant Answers

    Lightning fast AJAX search enables customers to find what they need in seconds.

  • Article Feedback

    Article Feedback

    Collect feedback on articles so you can pinpoint which articles are helping your users, and identify which need improving.

  • Built-in Analytics

    Built-in Analytics

    Find out in seconds how well your knowledge base is helping your users.

  • Content Ordering

    Content Ordering

    Take control of your content! Drag and drop category ordering so you can order everything your way.

  • Article Attachments

    Article Attachments

    Provide your visitors with downloadable files in articles with built-in support for attachments.

  • Widgets Included

    Widgets Included

    Three widgets for displaying knowledge base article, categories and authors across your site.

How You Can Save Time, Grow Your Sales & Have Happier Customers

Here's why smart business use self-service customer service to grow their business, and you could too!

  • Save Time

    Save Time

    Reduce time responding to the same questions time and time again. Start spending more time on your business and less on repetitive emails.

  • Grow Your Sales

    Grow Your Sales

    Retain customers and convert sales. Customers can answer their own queries and will be more likely to purchase and recommend your products and services.

  • Happier Customers

    Happier Customers

    Customers get answers fast. Now you can help them 24 hours a day, 7 days a week, without the expense of a large customer service team.

Used by over 24,644 businesses & professionals

Our customers are our biggest fans. Here are just some of the 5 star reviews we've received so far:

  • We were able to put the website live in minutes!

    Rafael Ehlers MailPoet - Rafael Ehlers
  • No doubt, this is one of the best support platforms. Invest and get your knowledge base ready in a few hours. Really worth it!

    Surjith SMSurjith SM
  • Exactly what I was looking for, style and features, so I was able to save a load of time by not creating it myself and focus mostly on my content. Thank you!

  • I rarely give testimonials, but felt compelled to do so for this team. I gave them a 5-star rating across the board as they stand apart from many other designers here on Themeforest.

    A ThemeForest CustomerA ThemeForest Customer
Just some of our testimonials among the hundreds of 5 star reviews we've received!

Seamless WordPress Integration

Using Heroic Knowledge Base is as easy as creating a WordPress page or post.

  • Instant Theme Integration

    Instant Theme Integration

    Heroic Knowledge Base puts you in control, with a template centric structure, filters and code. Theme integration notes are provided, making for one of the most flexible knowledge base plugins for WordPress.

  • Developer Friendly

    Developer Friendly

    Heroic Knowledge Base will work out of the box with most well coded WordPress themes, with the responsive default styling provided in the plugin.

  • Support By Real People

    Support By Real People

    All our Heroic customers benefit from our dedicated support team offering friendly one-to-one support whenever you need it.

Feature Overview

Heroic Knowledge Base has all the features you need to create and manage a successful knowledge base.

  • Add/Edit articles
  • Article versioning with revisions
  • Attach images & files to articles
  • Password protect & hide articles
  • Custom article categories & tags
  • Drag & drop category ordering
  • Collect article feedback
  • Mobile friendly
  • AJAX live search
  • Custom slugs/permalinks
  • WPML compatibility
  • Widgets included
  • Fully localized
  • Theme integration ready
  • Developer friendly
  • Regular updates
  • Friendly support

A Powerful WordPress Knowledge Base ...Without the High Costs

Join 24,644 customers using a Heroic Knowledge Base

  • Heroic KB Pro
    Everything you need to build the best performing knowledge base
    Everything in Plus, and:
    • Slack Integration
    • HelpScout Integration
    • Gravity Forms Integration
    • Priority Support
    • Use on 5 Sites
  • Heroic KB Essential
    Essential tools to build your knowledge base
    Essential includes:
    • 1 Year of Updates
    • 1 Year of Support
    • Use on 1 Site
Prices listed are in USD. Licenses are automatically renewed annually. You can change plans or cancel your renewal at any time.

Common Questions

Will the knowledge base plugin be compatible with my theme?

Yes, we've designed and tested this plugin with a number of the most popular free and premium WordPress themes. You can customize the look and feel of your Knowledge Base using CSS or modifying the included templates.

Do you use your own product?

Absolutely. The Heroic Knowledge Base plugin powers our knowledge base which we have used to support thousands of customers worldwide.

Can I see the plugin documentation?

Yes, you can find the documentation here: Heroic Knowledge Base Documentation.

Do you offer a trial before purchase?

We do not provide trials or demo software, instead we invite you try the plugin risk free. Meaning you can instantly download the full software package, backed by our no-risk guarantee.

What payment methods do you accept?

We accept a variety of credit and debit cards via our secure payment processor. Payment details are encrypted and secure. No card details are stored on our server.

Help! I still have questions!

We're here to help. Feel free to contact us here.

No doubt, this is one of the best support platforms. Invest and get your knowledge base ready in a few hours. Really worth it!

Surjith SM Surjith SM

Exactly what I was looking for, style and features, so I was able to save a load of time by not creating it myself and focus mostly on my content. Thank you!

Erica Dion Erica Dion