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Get The Best Customer Support Tools
Without the High Costs...

Join 28,800 customers using HeroThemes to support their customers.

All
Heroic KB
Heroic Inbox
+ Bundle Biggest Saving
Heroic Inbox Pro
normally $999
$499 .50 / year
Save $499.50 (50%)*
Everything you need to build the best performing help desk
Everything in Plus, and:
  • Use on 3 Sites You can use the plugin on 5 sites. If you're using multisite, each sub-site counts as a separate site.
  • 10 Mailboxes Manage up to 10 mailboxes.
  • Unlimited Tickets There are no limits to the number of tickets you can receive.
  • Unlimited Users There are no limits to the number of users you can add.
  • No Monthly Fees You pay once for the year, there are no monthly fees associated with your plan.
Integrations
  • WooCommerce See customer purchases from WooCommerce
  • Easy Digital Downloads See customer purchases from Easy Digital Downloads
  • Plugin Updates
  • Premium Support
Heroic Inbox Plus
normally $599
$299 .50 / year
Save $299.50 (50%)*
For growing businesses that want to use data to make smarter decisions with their help desk
Everything in Essential, and:
  • Use on 1 Site You can use the plugin on 3 sites. If you're using multisite, each sub-site counts as a separate site.
  • 5 Mailboxes Manage up to 5 mailboxes.
  • Unlimited Tickets There are no limits to the number of tickets you can receive.
  • Unlimited Users There are no limits to the number of users you can add.
  • No Monthly Fees You pay once for the year, there are no monthly fees associated with your plan.
Collaboration
  • Collision Detection Stop scheduled messages from being sent when an incoming message is detected.
  • Team Notes Add notes to conversations, diagnose and discuss topics in-message. Increase team collaboration and workflow.
  • Saved Replies Include saved replies and templates in responses. Help save time and standardise responses by using saved replies.
  • Read Receipts See when customers read sent messages. Keep informed of customer response and improve message flow.
Automations
  • Auto Responders Send automatic replies for incoming messages. Improve customer satisfaction and engagement.
  • Plugin Updates
  • Standard Support
Heroic Inbox Essential
normally $399
$199 .50 / year
Save $199.50 (50%)*
Essential tools to build your help desk
  • Use on 1 Site You can use the plugin on 3 sites. If you're using multisite, each sub-site counts as a separate site.
  • 2 Mailboxes Manage up to 2 mailboxes.
  • Unlimited Tickets There are no limits to the number of tickets you can receive.
  • Unlimited Users There are no limits to the number of users you can add.
  • No Monthly Fees You pay once for the year, there are no monthly fees associated with your plan.
Inbox Mangagement
  • Draft Replies Create drafts for approval or review before they are sent. Improve team workflow and management.
  • File Attachments Open and view file attachment from the WordPress dashboard. Get more from email and files.
  • User Signatures Custom signatures for mailboxes. Include key information in each message.
  • Email Tags Label conversations for easy categorization.
Customer Insights
  • Customer Profiles Heroic Inbox pulls all the data about your customers into the sidebar next to your conversation.
  • Ticket History In each conversation you'll know key information and any other conversations you've had before.
  • Plugin Updates
  • Standard Support
Prices listed are in USD. Licenses are automatically renewed annually. You can change plans or cancel your renewal at any time. *Special introductory pricing, all renewals are at full price.
100% Money Back Guarantee

Your purchase is covered by our no-risk, 14 day money back guarantee. If you're not completely satisfied with the product, you can request a full refund up to 14 days from original purchase.

HeroThemes Founder
Trusted by the biggest brands and 28,800 customers WordPress users
JetPack CRM Newegg USC

Frequently Asked Questions

Who should use HeroThemes Plugins?

HeroThemes plugins are perfect for freelancers, agencies, business owners small or big. If you want to effectively support your customers, you need to use HeroThemes. Our mission is to empower businesses to offer superior support.

Do HeroThemes plugins work on non-WordPress sites?

No. Heroic KB and Heroic Inbox are WordPress plugins, so it will NOT work on sites that do not use WordPress. Additionally, HeroThemes plugins are only compatible with WordPress.com when the account level is Business or eCommerce. You must be using a self-hosted version of WordPress to utilize HeroThemes plugins.

Will HeroThemes plugins slow down my site?

Our plugins are carefully built with performance in mind. We have developed everything with best practices and modern standards to ensure things run smooth and fast.

Do you offer a free trial?

We don't provide trial software, instead we invite you to view the demo and try the product risk free with our 14 day money back guarantee.

What payment methods do you accept?

We accept a variety of credit and debit cards via our secure payment processors Stripe & PayPal. The payment methods accepted include PayPal, VISA, Mastercard, American Express and Discover Network. Payment details are encrypted and secure. No card details are stored on our server.

Help! I still have questions!

We're here to help. Feel free to contact us here.