The Best WordPress Customer Support Plugins

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WordPress Customer Support Plugins
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Our WordPress Products

Heroic Inbox

Heroic Inbox

WordPress Support Plugin

Manage all your customer emails & support tickets directly in your WordPress website.

  • Manage multiple email inboxes inside WordPress
  • Power up your workflow with integrations
  • Track the performance of your team
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Heroic KB - WordPress Knowledge Base Plugin

Heroic KB Plugin

WordPress Knowledge Base Plugin

Add a powerful fully featured knowledge base to any WordPress theme. Perfect if you want to:

  • Add a searchable knowledge base to your existing site
  • Allow your visitors to find answers to their questions by themselves
  • Use inbuilt analytics to improve your knowledge base
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KnowAll - WordPress Knowledge Base Theme

KnowAll Theme

WordPress Knowledge Base Theme

The #1 WordPress knowledge base theme for WordPress. Perfect if you want to:

  • Reduce the number of support tickets you receive
  • Allow your customers to find answers to their questions
  • Use inbuilt analytics to improve your knowledge base
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Heroic FAQs - WordPress FAQs Plugin

Heroic FAQs Plugin

WordPress FAQs Plugin

Drag and Drop FAQs builder for your WordPress website. Perfect if you want to:

  • Convince potential customers your product or service is perfect for them
  • Answer common customer questions to help reduce repetitive emails
  • Customize your FAQs to match your brand and more
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Our customers are our biggest fans

At Pagely we set up the KnowAll theme as a pre-sales knowledge base for people evaluating our managed WordPress hosting service.

KnowAll has been a great asset to the Pagely sales process. The search feature provides a fast way to filter by keyword and the categorical organization gives a simple means to browse by topic. Analytics show us which articles are unclear and need refinement. Having it indexed by Google gives us SEO benefits.

We're happy customers of HeroThemes and endorse both the product and the support we've received from the company.

Sean Tierney
Sean Tierney Director of Sales - Pagely

A lot of thought has gone into the KnowAll theme, in how it looks, works and how both the user and admin interact with it.

In comparison to other knowledge based software available on the market, KnowAll does a wonderful job at a fraction of the cost.

Dave Legion
Dave Legion Founder - TAXO'D

KnowAll's extensive customization options have allowed us to make it our own both aesthetically and functionally and as a result it has increased engagement with our internal knowledge base.

We are happy that we chose KnowAll and would recommend it to others.

Sean Tierney
Sam Gluck Outlandish

We expanded our support team from 1 full-time employee to 6 part-time employees, so we were looking for an easy way to share our knowledge to all (new) support employees. I've tried KnowAll and it was just what I was looking for.

Easy to set up, all employees understand it, great search, their support team responds in no time to tickets and it only costs $149. For us it is a no-brainer to keep using KnowAll.

Koen Driessen
Koen Driessen Co-founder - Scribbr

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