Self-Hosted Customer Support Tools
for WordPress
One price, unlimited users, your data stays on your server. Trusted by 31,960 businesses.
- Use on 1 Site You can use the plugin on 1 site. If you're using multisite, each sub-site counts as a separate site.
- 2 Mailboxes Manage up to 2 mailboxes.
- Unlimited Tickets There are no limits to the number of tickets you can receive.
- Unlimited Users There are no limits to the number of users you can add.
- No Monthly Fees You pay once for the year, there are no monthly fees associated with your plan.
- Use on 1 Site You can use the plugin on 1 site. If you're using multisite, each sub-site counts as a separate site.
- Unlimited Users There are no limits to the number of users you can add.
- Dedicated KB theme Launch a knowlege base site with the a dedicated knowledge base theme.
- FAQ Builder Quickly build and manage multiple FAQ sections with ease.
- Multilingual Support Run a knowledge base in your language, or multiple languages (using WPML). Offer content to a global audience.
- Article Attachments Add downloadable files to articles with built-in support for attachments.
- Table of Contents Automatically builds an in-article Table of Contents for articles, easing navigation for visitors.
- Glossary Builder Build large, complex glossaries in minutes not hours.
- Article CSV Import Import articles from CSV files quickly and easily.
- Free Chrome Extension Instantly search and access your Heroic Knowledge Base from any webpage with this Chrome extension.
- Plugin Updates
- Standard Support
- Use on 1 Site You can use the plugin on 1 sites. If you're using multisite, each sub-site counts as a separate site.
- 5 Mailboxes Manage up to 5 mailboxes.
- Unlimited Tickets There are no limits to the number of tickets you can receive.
- Unlimited Users There are no limits to the number of users you can add.
- No Monthly Fees You pay once for the year, there are no monthly fees associated with your plan.
- Use on 3 Sites You can use the plugin on 3 sites. If you're using multisite, each sub-site counts as a separate site.
- Unlimited Users There are no limits to the number of users you can add.
- Popular Searches Discover what your visitors are looking for.
- Empty Searches Discover what your users are searching for but not finding. Perfect for knowing what to write next...
- Article Feedback Get feedback that will help you understand which articles are effective.
- Transfer Analytics Understand which articles generate the most support tickets.
- Internal / External Site Support Use the knowledge base on a public site, password protected site or internal intranet.
- User Restriction Lock your entire knowledge base to logged-in users, lock individual categories or single articles.
- Plugin Updates
- Standard Support
- Use on 3 Sites You can use the plugin on 3 sites. If you're using multisite, each sub-site counts as a separate site.
- 10 Mailboxes Manage up to 10 mailboxes.
- Unlimited Tickets There are no limits to the number of tickets you can receive.
- Unlimited Users There are no limits to the number of users you can add.
- No Monthly Fees You pay once for the year, there are no monthly fees associated with your plan.
- WooCommerce See customer purchases from WooCommerce
- Easy Digital Downloads See customer purchases from Easy Digital Downloads
- Use on 5 Sites You can use the plugin on 5 sites. If you're using multisite, each sub-site counts as a separate site.
- Unlimited Users There are no limits to the number of users you can add.
- Effortless Customization Create a bespoke chatbots in minutes, tailored to your unique knowledge base.
- Interactive Knowledge Transform static documentation into dynamic, engaging Q/A sessions for enhanced user experience.
- Seamless Integration Embed AI capabilities directly into your site, offering real-time assistance without navigation disruption.
- Rapid Response Deliver instant, accurate answers to customer inquiries, improving satisfaction and engagement.
- Slack Integration Send notifications of new article feedback and more to your Slack channel.
- Heroic Inbox Integration See suggested help articles from your knowledge base in Heroic Inbox mailboxes.
- HelpScout Integration See suggested help articles from your knowledge base in HelpScout mailboxes.
- WPForms Integration Add a knowledge base search field to your forms. Direct users to search your knowledge base for answers before contacting you.
- Formidable Forms Integration Add a knowledge base search field to your forms. Direct users to search your knowledge base for answers before contacting you.
- Gravity Forms Integration Add a knowledge base search field to your forms. Direct users to search your knowledge base for answers before contacting you.
- Plugin Updates
- Premium Support
Our 100% No-Risk Money Back Guarantee!
Your purchase is covered by our no-risk, 14 day money back guarantee. If you're not completely satisfied with the product, you can request a full refund up to 14 days from original purchase.
All pricing is in USD. You can change plans or cancel your account at any time.
* Special introductory pricing, all renewals are at full price.
Frequently Asked Questions
HeroThemes plugins are perfect for freelancers, agencies, business owners small or big. If you want to effectively support your customers, you need to use HeroThemes. Our mission is to empower businesses to offer superior support.
Yes, you may upgrade your license at any time. Simply click the link in your Account area to Upgrade and pay the difference in cost.
Our plugins are carefully built with performance in mind. We have developed everything with best practices and modern standards to ensure things run smooth and fast.
We're here to help. Feel free to contact us here.