1.15.0
2 May 2025
Improved EDD details in the ticket UI have been enhanced, with an added option to redirect to the external EDD WordPress site customer view.
Improved Performance improvements on mailbox navigation ticket viewing is now faster and more reliable.
Improved The reply area has been redesigned with a fresh, more intuitive UI on ticket view.
Improved New UI Design on the contact list page.
New Permission control features are now available. User roles Mailbox Admin, Mailbox Manager, and Mailbox Agent now follow a structured role hierarchy for better access management.
1.14.0
11 Apr 2025
New Modern UI Overhaul – A fresh, intuitive design with improved navigation, streamlined ticket management, and enhanced accessibility for a more productive experience.
New Activity Logs are now available on tickets to track all historical changes.
Improved A Mailbox Refresh button is now available in the conversation list, making it easier to fetch new emails with a single click.
1.13.0
8 Apr 2025
Fixed Attachments in IMAP mailboxes now display correctly in ticket threads.
Fixed Improved thread reliability for tickets in both IMAP and Gmail mailboxes when emails are sent from the plugin.
Fixed Resolved an issue where tags couldn\'t be added to tickets.
1.12.0
4 Apr 2025
New The Integrations page is now available in the Mailbox settings, featuring EDD, WooCommerce, and Heroic FAQs as available options.
Improved Mailbox users can now update the contact email associated with a ticket.
Fixed Contact search now works correctly and searches across the entire database.
Fixed Duplicate replies no longer appear in tickets for Gmail mailboxes.
Fixed Improved thread reliability for tickets in IMAP mailboxes.
1.11.0
28 Feb 2025
Improved When creating a new mailbox, users now have the option to import emails either by selecting All Emails or based on a specified number of days from today.
Improved Gmail mailbox setup now has a one click authentication flow for better user experience.
Improved Mailbox Configuration and Saved Replies now have a new UI for better user experience.
Improved When changing the status of a ticket or assigning a user, the next open ticket will be automatically loaded.
New EDD integration has been added you can see the EDD orders in the ticket list.
New Outlook integration added – manually connect your Outlook using an Azure email account to Heroic Inbox.
1.10.0
17 Oct 2024
New Collision Detection feature has been implemented, allowing real-time tracking of users viewing a conversation and indicating if a user is currently typing on a ticket. This update also includes functionality to prevent duplicate replies within a conversation, ensuring smoother collaboration and communication.
Improved Added support for specifying SMTP Port and connection type, providing additional configuration options for improved flexibility on setup assistant mailbox configuration.
Improved Added a Drafts folder to the mailbox dashboard. All saved drafts will now be stored in this folder.
Fixed Emails are now formatted using UTF-8 encoding to address and prevent character encoding issues, specifically ensuring correct display of Norwegian letters.
Fixed The issue with manual SMTP attachments has been resolved, and attachments are now being correctly applied when sending messages. Additionally, broken images are now displayed properly across various email providers, including Google.
Fixed No Subject emails are now showing
Fixed The HTML appearing on ticket view
1.9.0
26 Jun 2024
Improved Setup Assistant has been enhanced to provide a more intuitive and user-friendly experience.
Improved Mailbox setup on both generic and Gmail inboxes has been refined to enhance user experience and validation processes. This ensures that users can configure their email accounts more smoothly, with better error detection and resolution, leading to a more reliable and hassle-free email setup.
Improved Numerous components across the application have been updated to deliver a faster, smoother user experience. These updates optimize performance, reduce load times, and provide a more responsive interface, significantly enhancing overall usability.
Fixed The issue with saved replies content not being inputted correctly has been resolved.
Fixed Mailbox admins now have the ability to delete mailboxes.
1.8.2
6 Dec 2023
Fixed Mailbox settings
Improved PHP8.1 support (note PHP8.0 and below will no longer be supported in future releases)
1.8.1
13 Nov 2023
Updated SL Updater to v1.9.2
Improved Inbound HTML formatting for IMAP messages
Fixed User and Status popover UI in email list view and ticket page
Fixed Avatar in contact card
Fixed Assigned filter view and associated counts fix
Fixed Assignment and status controls and counts in mailbox view
Fixed PHP8.1 deprecated warnings
Fixed Strip tags title warning on non-menu pages
Fixed Unassigned mail not appearing correctly in filter
1.8.0
8 Aug 2023
New Navigation links for next and previous messages
1.7.2
26 Jul 2023
Fixed Error when no comment_status parameter set
Fixed Mailbox message counts
Improved Help Scout integration feedback with invalid email address
Improved Primary and fallback for header to pull email orginator in Gmail
Updated Using Reply-To for Gmail add ticket - can be filtered
1.7.1
12 Jul 2023
Fixed Help Scout integration additional output
Fixed Email address overflow display
Fixed Link to mailbox configuration in Settings Mailboxes list
Improved Placeholder opacity in settings inputs
1.7.0
6 Jul 2023
New Help Scout integration
Improved Search for users when adding to mailbox
1.6.5
21 Jun 2023
Fixed Plugin conflict fixes
Fixed Add New User flow hotfix
Improved Clarified PHP 8.1 and WordPress 6.1 requirements in readme.txt
1.6.4
7 Jun 2023
Fixed Key activation hotfix
1.6.3
25 May 2023
Fixed SMTP Mailer from address
Improved New filters for SMTP and IMAP connection configuration
1.6.2
22 May 2023
Fixed Plugin packaging hotfix
1.6.1
17 May 2023
Fixed Cron and automated message fetching
Fixed Message timezones for generic mailers
Improved Display of Authorized redirect URI information
1.6.0
11 May 2023
New UI for setup assistant
Improved Flow for adding mailboxes and default states
Improved Header consistency for search page
Improved Default display of new contact
Improved Compatibility for sites with plain permalinks
Improved Feedback on mail fetch
1.5.2
4 May 2023
Fixed Ajax activation on WP6.2 hotfix
1.5.1
8 Feb 2023
Fixed User management in mailbox settings
Fixed Issue with Gmail test mail functionality
Fixed New mailbox flow from settings screen
Fixed Default check interval for new IMAP mailboxes
1.5.0
30 Jan 2023
New Added support for IMAP/SMTP
Updated UI changes and enhancements
Fixed Numerous fixes for legacy issues
1.4.1
9 May 2022
Fixed OAuth flow for Google mailbox authorization
1.4.0
15 Apr 2022
New WooCommerce integration
Fixed Issue updating contact email address
1.3.1
2 Feb 2022
Fixed Compatibility fixes for WP5.9
Fixed Issue with activation checks
1.3.0
13 Oct 2021
New Mailbox email signatures
Fixed Test mail warnings
Fixed HTML entities not displaying correctly in subjects
Improved Welcome setup flow
Improved Draft message flow
1.2.1
20 Aug 2021
Fixed Admin notices for nginx setup info hotfix
1.2.0
16 Aug 2021
New Add and receive attachments functionality
1.1.0
10 Jun 2021
New Compose mail functionality
Improved Various tweaks and improvements in UI
Updated Setup assistant for app creation flow
1.0.2
7 Apr 2021
New Initial Public Release
1.0.1
Updated Verifying auto-update functionality
1.0.0
New Initial Release