Fantastic plugin
We have always been in the lookout for a plugin to manage our knowledge base on Wordpress (we are using Wordpress as none of the other platforms intercom, zendesk, freshdesk… has advanced features as Wordpress). We initially built our plugin ourselves but it turned out to be a big mistake as our core business has nothing to do with Wordpress.
A few months ago, I stumbled upon Heroic KB, tried it and I love it. The plugin has a very professional look & feel and is very rich in terms of functionality we could use to improve our KB.
All in all, I would give the plugin 6 starts if I could 🙂
Great work guys!
Clean, smart, flexible
Plugin works great so far. Extremely easy to implement and install. Easy to use, very clean design, robust tracking features. All for a flat fee. Great support documentation, Solid value.
The Knowleddge Base is Amazing
I have been using the Knowledge Base plug-in for WordPress since 2017. I recently purchased a third license for a new site we built. The Knowledge Base is easy to install and set up. Adding articles is quick and simple. The cost for a license is more than affordable and the value far exceeds the price! This product has helped us to increase our business revenue tremendously! If your website needs a searchable, “Accurate” knowledge base, I highly recommend using the Hero Themes Knowledge Base plug-in for WordPress!
Love it...
The KnowAll Knowledge Base theme gave us an out of the box solution to spin up a full featured and well designed support center for our users. We love the ease of setup, SEO features and analytics tracking.
I couldn't be happier with the outcome
The verdict is in: The Heroic Knowledge Base Plug-in is 100% recommended. HeroThemes is top of the line. My website doesn't just look professional, user friendly and sophisticated. It is.
I couldn't be happier with the outcome. Thank you!
Totally impressed
Heroic Knowledge Base is turning out to be one of my favorite plugins. It's stable, fast and has a clean and attractive front-end interface. They are also ahead of the game on customer service. Totally impressed.
Highly recommend HeroThemes for your Knowledge Base needs!
Heroic KB was an elegant solution to update our Knowledge Base with its minimalist eye-catching design. Everyone on the team, from the developer to the marketing lead, were able to navigate their way easily through the dashboard editor. Even though we were under a time crunch, we were able to get it set up quickly and in time for Mailbutler's big launch. Highly recommend HeroThemes for your Knowledge Base needs!
Much better than anything else I have tried
I bought the Heroic Knowledge Base plugin for our WordPress plugins knowledge base, having tried a few free plugins and third party systems but not found one that meets my needs. The Heroic KB plugin was much better than anything else I had tried and really easy to set up. It's great that you can structure the articles into multiple levels of sub-categories. The instant search is excellent. I love the fact that the knowledge base part of my main website which helps with SEO. The analytics facility is great and provides concrete ideas on how I can improve the knowledge base to help clients and reduce the number of support tickets. My technical director found it easy to hook into the templates and style the knowledge base to look really professional. Thanks very much!
Heroic Knowledge Base is our go-to knowledge bae plugin
Our new client needed to reduce the volume of emails going through their contact page via a WordPress plugin. All other knowledge base plugins we tried failed to provide the basic functionality needed to help a user search and get relevant results to solve their query before raising a ticket. After integrating Heroic Knowledge Base the results provided in the auto complete search using exactly the same support page content delivered results that were ten times more accurate.
We will be using this Heroic Knowledge Base as our go-to support article package.