Heroic Inbox

WordPress Helpdesk & Customer Support Plugin

Manage all your customer emails & support tickets directly in your WordPress website.

Heroic Inbox
Trusted by the biggest brands and 26,810 customers WordPress users
JetPack CRM Newegg USC

Manage all your business emails in powerful shared inboxes, right inside WordPress.

The ultimate shared inbox in WordPress.

  • Manage Your Emails in WordPress

    No more third party platform. Manage all your business emails directly on your own site.

  • Multiple Inboxes All in One Place

    Sales, customer service, support, partnerships. Add and manage as many inboxes as you'd like in one place.

    Manage company emails like support@, sales@ or any other team email in WordPress.

Get your team working together

  • User Permissions

    Assign inboxes access to team members.

  • Better Email Management

    Your staff can collaborate on appropriate responses and assign messages to the appropriate individuals.

  • Better Team Management

    Team members can add notes only visible to your team to share information and co-ordinate responses.

Know Your Customers

  • Heroic Inbox pulls all the data about your customers into the sidebar next to your conversation. You'll know key information and any other conversations you've had before.

Get started in 3 easy steps


Install Heroic Inbox

Upload and activate Heroic Inbox on your WordPress site.


Link Email Account

Link any Gmail or G Suite email account in a few clicks thanks to our install assistant.


Your Inbox Is Live!

Heroic Inbox is ready to use in minutes. Send and receive mail right from the dashboard.


Everything you need to manage customer support emails

Unlimited Conversations

No per-conversation limits, unlimited conversations in each inbox. Reduce costs when compared to SaaS alternatives.

Unlimited Users

No per-user limits or pricing, multiple users can manage and collaborate on conversations. Reduced costs compared with alternative solutions.

Saved Replies

Include saved replies and templates in responses. Help save time and standardise responses by using saved replies.

Collision Detection

Stop scheduled messages from being sent when an incoming message is detected. This allows the reply to be updated or modified if the customer adds more information.

Team Notes

Add notes to conversations, diagnose and discuss topics in-message. Increase team collaboration and workflow.

Draft Replies

Create drafts for approval or review before they are sent. Improve team workflow and management.

File Attachments

Open and view file attachment from the WordPress dashboard. Get more from email and files.

Assign Messages

Assign messages to team members. Improve message flow and management.

Read Receipts

See when customers read sent messages. Keep informed of customer response and improve message flow.

Ticket History

Review message history and see previous message history from a customer. Better understand customers and track recurring questions.

Auto Responders

Send automatic replies for incoming messages. Improve customer satisfaction and engagement.

User Signatures

Custom signatures for mailboxes. Include key information in each message.

Translation Ready

Heroic Inbox includes language template files ready for translation into your language.

Automatic Updates

Never miss new features and updates with one click automatic plugin updates.

Online Documentation

Documentation to help you get the most out of Heroic Inbox.


Join 26,810 customers using HeroThemes

Heroic Inbox
per year
  • 1 Year of Updates 12 months of product updates, enhancements and fixes. Includes auto-updates direct to your site.
  • 1 Year of Support 12 months of product support from the HeroThemes team. Includes tutorials and knowledge base access.
  • Use on 1 Site You can use the theme on 1 site. If you're using multisite, each sub-site counts as a separate site.
Prices listed are in USD. Licenses are automatically renewed annually. You can change plans or cancel your renewal at any time.
100% Money Back Guarantee

Your purchase is covered by our no-risk, 14 day money back guarantee. If you're not completely satisfied with the product, you can request a full refund up to 14 days from original purchase.

HeroThemes Founder

Frequently Asked Questions

What email providers are supported?

We currently support Gmail and Google Workspace (G Suite) email accounts.

Who should use HeroThemes Plugins?

HeroThemes plugins are perfect for freelancers, agencies, business owners small or big. If you want to effectively support your customers, you need to use HeroThemes. Our mission is to empower businesses to offer superior support.

Do HeroThemes plugins work on non-WordPress sites?

No. Heroic KB and Heroic Inbox are WordPress plugins, so it will NOT work on sites that do not use WordPress. Additionally, HeroThemes plugins are only compatible with WordPress.com when the account level is Business or eCommerce. You must be using a self-hosted version of WordPress to utilize HeroThemes plugins.

Will HeroThemes plugins slow down my site?

Our plugins are carefully built with performance in mind. We have developed everything with best practices and modern standards to ensure things run smooth and fast.

Do you offer a free trial?

We don't provide trial software, instead we invite you to view the demo and try the product risk free with our 14 day money back guarantee.

What payment methods do you accept?

We accept a variety of credit and debit cards via our secure payment processors Stripe & PayPal. The payment methods accepted include PayPal, VISA, Mastercard, American Express and Discover Network. Payment details are encrypted and secure. No card details are stored on our server.

Help! I still have questions!

We're here to help. Feel free to contact us here.