About 74% of potential customers are more likely to buy from you if you offer support in their native languages.
Support in local languages also makes your customers more loyal to your company.
But how do you start offering multilingual support?
Well … building a multilingual knowledge base could be a great starting point.
A multilingual help center offers support to customers in their local languages. Thus, making it more easy to find and follow. Read today’s leading story to find out how Agendrix, an awesome employee scheduling service provider, offers multilingual support to its users.
From Our Blog
Discover how Agendrix makes its support feel personal by offering help content in English and French. Agendrix’s help center powered by our knowledge base solution (KnowAll) gets tens of thousands of views. Adam Tétreault from Agendrix tells how a “part of the support has been completely eliminated” after implementing the knowledge base.
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On Providing Customer Support and Developing Support Content
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